Application Service vs Mapped Application Service? whats the difference?

[Suggy]

Hi All,

What are these 2 tables:

Application Service [cmdb_ci_service_auto]
Mapped Application Service [cmdb_ci_service_discovered]

Which tables to use for what reason?

[James Behrens]

Service Auto is the parent table. If an application service is in that table, you'd find it under CSDM-->Manage Technical Services--> Application Services. You can select a mapping option from there. If you select Top Down, it will move it to Service Discovered. Select Tag based, it will move it to that child table, etc.

[SK Chand Basha]

Hi @Suggy 

Refer this thread there is a clear explanation

https://www.servicenow.com/community/common-service-data-model-forum/mapped-application-service/m-p/...

Mark it Helpful and Accept Solution!! If this helps you to understand.

[James Behrens]

@Suggy That is a nice write up! We manually populated our APM for very near three years. We moved all of the manually created application services from the service discovered class to the service auto class. That move created a fairly nice backlog queue for the service mapping process. 

Under the ServiceMapping-->Application Service Module you only see the ones with the Service Discovered class.

[Suggy]

@James Behrens so cmdb_ci_service_discovered is a legacy one and should no longer be used . Is my

understanding right?

@SK Chand Basha