Asset and model Id is populate as "Unknown"

[Anna_Servicenow]

Asset and model Id is populate as "Unknown" for Linux servers. What could be the reason

[Abbas_5]

Hello @Anna_Servicenow,
Please refer to the below link:
https://www.servicenow.com/community/itom-forum/model-id-is-setting-to-quot-unknown-quot-and-empty/t...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik