Hi All, For change management module we are using OOTB UI macro 'approval_summarizer_default' for showing fields in My approvals. Now I want to add some more fields to that My approvals for that where I have to change in UI macro? Below is the OOT...
Hi, Can anyone tell me if there is the ability in SNow to not only show the support group names in my report but also any users in the groups? Thanks
Hi I have few tickets created on incident table. How will i check if it is been created from the ess portal? Kindly help me with this. Thanks,Anu.
Hi All, Can someone point me in the right direction here please? We use ServiceNow for our CMDB/Discovery but have a financial fixed asset register (FAR) as part of our ERP. I am planning to copy and synchronise the FAR information into Servicen...
We have different workflow associated with our Change requests and each workflow has a different set of group approvals arranged in serial order. However, there is a strange activity which is taking place, If the change is in the first stage of appro...
Hi, While Discovery bunch of my IP returning this error. I checked the log and it indicates that IP is not Active but it's Alive. I can see refusal on many ports. I have below questions in the discovery: (1) What is the difference between Active an...
Is there a way to get the same view in related lists as we get when we do a 'Group By' on certain column on list page?
Hi, I have a Lookup Select Box catalog variable bound to a table and column where some rows have the same column value; I'd like my selection list to present distinct column values only (and not show duplicate values as it does now). I attempted to ...
Does anybody know of a pre-existing SNMP probe or written one that gets printer firmware version? From my understanding, this is vendor specific and not as trivial as it would seem. Help is much appreciated. Thanks!
A user in our Production instance was attempting to load a new Change, and whilst updating all the relevant fields on the form, the user accidentally entered information into a field which isn't used. The field was Related Service Request (note - thi...
I've been searching the community and the wiki and I have seen several ways that people have said they've done this, but none of them are working for me. Here is my scenario: The request is for the review of an assignment group and will be sent to ...
It's simple Javascript question:I'm looking to find how to check if a caller is not part of a group in a notification. I've successfully used isMemberOf to check for a group but not the reverse.Any help would be appreciated!
Hey guys, I have a UI button on my change form that for some reason needs clicking twice to progress. All the button does is change the phase, it requires the change ticket to be in a specific phase. When I click the first time the phase state does...
I understand that name is not unique and apparently out-of-the-box serial number is not unique. Is it recommended to have a unique identifier apart of the SysID? this is to restrict the possibility to duplicate a CI.
Hi All, I have query specific to Windows Cluster VIP classifier. One of the IP in our network is detected as Windows Cluster VIP at classification phase.However it do not go further. When I looked around, there are no triggers probes in this classi...
