Audit trail for attachments?

[sbailey1]

Attachments are stored in a table separate from incidents, requests, changes, etc. When attachments are added / deleted from incidents, requests, and changes, there's no record of that having happened in the activity log or audit trail for the task. Has anyone added such an audit capability for attachments so their association disassociation with tasks are tracked?

[Valor1]

That's in the Spring release..
http://wiki.service-now.com/index.php?title=Attachment_Logging

[sbailey1]

Valor,
According to the wiki article in the spring release, the event is triggered on attachment download. We're looking to audit when attachments are added and removed (associated / disassociated) with an item in a table. Do you know if those events are triggered as well as part of the Spring Release?
Thanks,
Stacey

[Valor1]

In that case, you can just write a business rule on the sys_attachment table on insert/delete to either log or trigger an event.

I don't know if those are included in the logging with spring.

Let me know if you need help with the code.

[Invoke]

Hello,

Wondering if you managed to get this sorted? We have a similar request.

Thanks
S