I am configuring Event Management to process external monitoring events directly in the Global scope. My custom Alert Management Rule was working perfectly earlier and successfully creating Incidents for these alerts. However, it has suddenly stopped...
Hello Everyone, Recently we have created a reconciliation rule on Windows Server table and we keep first priority is ServiceNow and second priority is SG-SCCM ad third priority is SG-Intune and we have selected apply to all attributes. the issue is S...
Hi everyone, I am working on a CMDB Health lab related to Duplicate CI Remediation, but I am facing an issue where duplicate tasks are not getting created. Here is what I have already done: - Created duplicate CIs (same name under cmdb_ci_server)- Ve...
Hi Community, I am currently performing service mapping for an application that users access through Citrix by selecting an icon (e.g., Empower) rather than via a direct web URL. Before proceeding with the implementation, I want to understand followi...
Hi All,Hope you are doing well! I have configured few scripted rest API and used below method for error logging. When I tried to print the logs in the syslog table, non of the methods are printing these values in the log table. Please let me know if ...
Hello, We are in the process of implementing Certificate Manager.We have a MID server that executes commands on an ADCS server. We are experiencing random errors with a vague message. (sometimes works/sometimes not)Do you have any information or solu...
Hi all,We are currently testing SNMP trap integration in **ServiceNow Event Management for a Cisco MDS switch. While testing, we observed that events from the same node (same IP address/device) are being received with different Source values.Examples...
Has anyone extended an existing discovery pattern to capture AWS storage volume encryption details using the Amazon AWS Storage LP pattern?
I noticed that adding Event Management roles to a user makes the Shared Lists in SOW disappear. Does anyone know if this is a known PRB or a specific ACL conflict in the Service Operations Workspace?
Hi I'm trying to create a event rule, In the event I can see the node name in additional information field I want to take the data and put it to Node field, when I drag the data in regex its woring with only one node because when I drag select its ha...
Alerts are not getting created when events are created using TMF 642 API
We are currently working on re-evaluating ServiceNow Discovery in our environment and need guidance on credential configuration and best practices. In our setup: ServiceNow Discovery was previously used (around 2 years ago)Currently, we are using Dis...
How the renewal tasks are generated for expiring certificates in the Certificate Renewal (Automated Flow) . I do see certificate notification ( scheduled job) creates renewal tasks on the manual flow table but not seeing anything for automated flow ....
It is assumed that all IP addresses obtained are registered in the cmdb_ci_ip_address table.A column in this table.・Configuration Item・NicRecords with these two items set to "empty" are considered unnecessary and can be deleted.(First of all, is this...
"Aborting MID Server upgrade due to pre-upgrade check failure: Signature verification failed: Manifest not found" Has anyone ever seen this in the "MID Server Issues" related list on a MID server record? Edit: The error message is only appearing on...
