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Where on earth ServiceNow provides Incremental scan in Discovery?

In ask the experts video, it is mentioned as - "unlike a full scans which can which scan every device incremental scans focuses only on the changes since the last discovery" Source - https://www.youtube.com/watch?v=ulwFn30wMrw at 20th min. Looks like...

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Suggy by • Giga Sage
  • 1961 Views
  • 7 replies
  • 1 helpfuls

Resolved! Event Management Game in Knowlege2026

Hi All,    I know this will be long chase, in knowlege2026 ServiceNow showcased a game for event management.    Does anyone can help me to get in touch with the product team for same? I have client has similar requirment. I am also checking this inte...

Pratiksha by • Mega Sage
  • 1073 Views
  • 2 replies
  • 0 helpfuls

Stale CI Inclusion Health Metric

Hello,I am looking to only include my principal CI classes in the Stale Metric but seem to be getting more CIs counted due to removing the staleness inclusion rule on the parent table(cmdb_ci). What is best practice in setting up health inclusion rul...

benjaminayo by • Tera Contributor
  • 839 Views
  • 3 replies
  • 0 helpfuls

Task 12: Build Query with Non-CMDB Table.

Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...

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I have the 400 error while integrating aws with servicenow.

I want to integrate aws with servicenow through service graph connector for aws.But,that shows 400 error while test the connection with the message "Authorization header cannot be empty (hashed with SHA-256 and encoded with Base64): '47DEQpj8HBSa+/TI...

Discovery use case

Hi all, Our infra teams wanted to check if the below use case can be met by ServiceNow graph connector or cloud discovery: Azure Kubernetes Service (AKS) and Azure Virtual Machine Scale Sets (VMSS). Discovery will help inventory counts, VM configs as...

RavishShett by • Tera Contributor
  • 501 Views
  • 1 replies
  • 0 helpfuls

WebSeal discovery-no serial number

Hello all. We currently have a few WebSeal servers in our environment and have properly configured the instance to allow for HTTP Classification and have configured the credentials (basic auth) appropriately. the pattern launches successfully and see...

MikeD1973 by • Giga Contributor
  • 387 Views
  • 1 replies
  • 0 helpfuls

Resolved! Unable to connect SCOM from instance after upgrade

Hi All PFA screenshot , After upgrade to Orlando , I am not able to connect  SCOM  from my dev SNOW instance Error:: EVENTS-------------------------------------------------------------Credentials not found, id: 05d5fd431b8b9450081862ce6e4bcb42testEve...

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Annie11 by • Mega Expert
  • 4198 Views
  • 8 replies
  • 2 helpfuls