Hello! Is it possible to "migrate" an existing asset to another CI?Context:I am facing the following situation:Server X - Created manually in cmdb_ci_server class and has asset A linked to itServer Y - Created by discovery in cmdb_ci_rhv_server class...
Hi,I have created a custom application pattern, which runs fin in debug mode.I have registered the pattern (sa_pattern_prepost_script) under "Lightweight process Info".I created the process classification and linked the pattern/classifier to the prob...
Hello Experts, Can anyone please suggest what is the pre-requisites for certificate discovery via 'Import Certificate' We are discovering certificates via horizontal but there are certain certs which needs to be sorted out hence, Customer is suggesti...
Hi All,Hope you all doing great Below are few question related to certificate inventory and management module: Can ServiceNow easily find certificates hidden in these two specific areas out-of-the-box/ has integration possible ?Azure Key Vault: Can ...
Hi all, Can we do vCenter discovery using DNS instead of IP address?Someone from the infra team recommended that we use DNS since the IP could change. Thanks,Ravish
After upgrading our ServiceNow instance to the Australia release, we are observing an issue with the MID Server.MID Server is Up and ValidatedLatest MID version (Australia) is installedMID is refreshing normally (Last refreshed: May 27, 2026)However,...
/dev/mapper/control: open failed: Permission denied Failure to communicate with kernel device-mapper driver. Command failed. getting error in Linux discovery
Hello Folks, I am facing a issue where ServiceNow Discovery is the only source of Discovery, yet, it is still creating de-duplication tasks for Network Adapter discovery. The work notes of de-duplication tasks shows the below message.Duplicate CIs ar...
Hello Community,I am discovering a Windows VM host in ServiceNow. On the machine, I can see the BIOS serial number, but during Discovery the CI serial number in CMDB is getting updated to the Baseboard serial number instead of the BIOS serial number....
How to discover and classify correctly VMware photon in ServiceNow Discovery
Hello,Is it possible to have right click behavior using a Apple mouse ? Ctrl + click doesn't work (or just on a very limited way) on Safari or FF for Thanks in advance.
Hi Team, Hope all are doing good. Need your assistance on how to delete Certification Template and Audit in CI Class Manger for Windows Server. I have successfully deleted Certification Filter but unable to delete template and audit. Kindly help me r...
Hi Team, I am SAM consultant. The software models have been created in ServiceNow SAM through integration of SCCM and Intune. But there are more than 250 software models populated without discovery map though normalized automatically. I am not able ...
Hi All, We use alm_entitlement to track our purchased softwares and add user/device under allocation tab. For assets which we add as CIs (allocated to) we don't find any information about the entitlement when we go and check the cmdb record of that...