Hi Team, We created a service account (SSH Private Key), for which some Linux devices are getting discovered using this account. But it is not getting utilized for rest of the Linux servers. Below are the discovery logs. What are the steps to reso...
Hello Team, I have a Top-Down Service Mapping requirement for an OpenText application hosted on AWS IaaS (Infrastructure as a Service). Based on my basic understanding, to get started we would need the application entry point and the required credent...
Hi all,I'm using Integration Hub ETL with a Multiple Input/Output Script transform to import software packages into cmdb_ci_spkg, and my goal is to keep only the record with the latest u_created_datetime when duplicate software names come in across m...
I'm not finding the Service Graph Connector for Microsoft Intune on the revamped ServiceNow Store. I do find Intune Connector and Intune Connector Premium, sold by Advanced Service Provider SA ASP, but am not clear if these are replacements for the S...
Hello Experts, We have set principal class in CI Class Manager. Issue : Number of CI referenced in CI field is different for =Normal , Emergency and Standard. They should be same irrelevant of Change Type since dictionary is same. Any hint what can ...
Hi, Does anyone integrated HPE Morpheus with ServiceNow ? I would like to know what classes will ServiceNow use to register the HVM clusters and servers, if it's able to. Does it exists specific patterns to discover such CIs ?
I'm updating my PDI this morning and see that installation of Discovery Admin Workspace is blocked by an uninstallable Microsoft Teams Graph Spoke. Surely this is a bug, as Microsoft Teams has no business being critical to Discovery Admin... Anyone...
Hello Experts, We are trying to Connect to DevOps Pipeline. First Step: We did a OAuth Connection - Successful Second Step: How do we get All pipelines in ServiceNow??? Thanks
I am trying to discover Dell Data domain Storage devices by referring to below documentation Dell Data Domain storage discovery using PatternsBut getting error "Connection to DDMC could not be established or DDMC was not found! Terminating the patter...
Hi all, Could you please help me, to discover Meraki devices (MR44, MR46 & MR56) in Access Point table instead of "IP Switch" table(OOB Functionality). I searched and mostly I could find, need a custom pattern for it, also I could not find OID for th...
Hello Experts, We are looking to discover tags from On-premise virtual machines . How can we OOB discover them what discovery pattern are used for this? Thanks
Hey team! The August store drop is here, and it's all about making AI value visible and expanding the depth of integration. We've got AI time-savings quantified right on the dashboard, a full Azure Monitor Issues integration, new Dynatrace Grail s...
ArticleWhy I wrote thisI recently configured mutual TLS (mTLS) authentication end-to-end between a ServiceNow MID Server and its instance replacing username/password login with certificate-based authentication. This post is the complete, verified wa...
Hi All, is it possible to discover the 'Up time' of Linux Server through Discovery and also populate Up time information in CMDB linux server table as field?If it is possible, could you help us to share some information on this?
Hi Community,We are exploring an implementation involving ServiceNow ITOM and Grafana and would like to understand the different approaches that others have used in real-world environments.Our objective is to provide operational dashboards and monito...
