Auto Upgrade of ACC agent on windows

kranthi kumar k
Tera Contributor

Hello ,

 

We are trying to understand how we can upgrade the ACC agents.

If you have script please share it with us , with instructions.

 

Thanks,

kranthi.

 

1 REPLY 1

Sumanth16
Kilo Patron

Hi @kranthi kumar k ,

 

It's possible that the ACC-V Windows Agent may not support auto-updating in the same way as the Linux version. This could be due to differences in how the agents are designed to handle updates or due to specific limitations in the Windows environment.

If you're able to update the agent manually through the update link, but it's not practical for large-scale deployments, you may want to consider scripting or automating the update process. 

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/agent-client-c...

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/agent-client-c...

 Agent client Collector troubleshooting  kb1157946 in hiwave

 Windows ACC Upgrade fails during ACC Plugin signature..   kb1158506 in hiwave

 

Thanks & Regards,

Sumanth Meda