AWS Cloud Discovery Schedule stuck

[adarsh_raj123]

We have implemented the AWS cloud discovery in our system. The schedule start but after sometime at got stuck for almost 12 hours and then it get cancelled because of max run time. 

Attaching the screenshot of the discovery status.

If anyone faced similar type of issue then please reply.

Thank you.

[Niklas Peterson]

Hi,

You seem to have a lot of devices. Are those all in one Service Account? Or are you running a schedule for a Master account with devices in many subaccounts? 

Regards,
Niklas

[adarsh_raj123]

Hi Niklas,

We have one master account for this and we are running for 2 datacenter. The schedule starts and then update is not happening for more then 20 hours . It just got stuck there and in last get cancelled.

Thank you.

[Niklas Peterson]

Hi,

In your screeenshot there is a lot of activity but you're saying that is not what is happening? The schedule starts and then there is no activity before it gets cancelled? What is the last log before it get's cancelled?

Regards,

Niklas

[Jomin Johncy]

Hi, check if the all the MID servers deployed for this discovery are having MID server role added in "Configuration Parameters"