AWS discovery is not discovering any VM's

[Nik Amy]

Hello,

AWS discovery is not discovering any VM's.

I did apply workaround mentioned for PRB1396922 but dint help.

What could be the reason.

PS I am suing this option to discover the VM's

[Ashutosh Munot1]

HI,

Have you debug the issue ? Have you seen the error and debug the pattern for this?

What roles you have to discover this in AWS?

Thanks,
Ashutosh

[Nik Amy]

Hi,

We have created IAM account in AWS console,with "ReadOnlyAccess" policy applied. Is there any specific role to be given? 

"Have you seen the error and debug the pattern for this?" - how can I see this. 

All that I see in the logs are- 

[Vivektietsood]

Check this link for the pattern log:

Pattern log will give you details on the error

https://docs.servicenow.com/bundle/jakarta-it-operations-management/page/product/discovery/task/t-Op...

What kind of rights the IAM user has - check in the IAM console for the policy name for this user. 

Please like or mark helpful as the case maybe.

[Nik Amy]

Hey Vivek,

What kind if rights should be given? There is nothing specific on ServiceNow docs, all that docs says is "To discover AWS resources, ensure that the configured credential in the AWS console, has the "ReadOnlyAccess" policy applied." and the same is fulfilled by AW admin.

And regarding the logs, as shown in my screenshot, there are no patterns which ran.So no pattern logs.

Anyhow this is what I see in logs, and which of this will pull the VM? 

PS. I am using this option to discover the VMs... Since Discovery automatically selects the IP addresses of the virtual machines in the datacenters which is selected, I am not giving any IP details in my schedule.