Hi, I am trying to understand the difference between these different CI classes - Application (cmdb_ci_appl), Business Application (cmdb_ci_business_app), Software Package (cmdb_ci_spkg), Software Instance (cmdb_software_instance) and what kind of ...
I am looking to find out how you can find the SNMP Community string from an existing CI record in CMDB.I have an existing IP Switch for example but having trouble finding the SNMP community string which has been added.
Hi ServiceNow friends, We recently noticed that we can't run Sudo -l from the command prompt in Linux or any Linux related patterns. I get this error: Execution of command sudo -l on host xx.xx.xx.xx failed with status 127. bash: -l: command not fou...
I want to populate CMDB hierarchy for example if cmdb_ci_computer is the CI Class Row, then the end of the row should look something like this cmdb: cmdb_ci : cmdb_ci_hardware: cmdb_ci_computer basically want to populate hierarchy of CI class
Hello, I'm looking for some assistance as we are having issues discovering Windows 2008 servers that aren't bound to a AD domain. We've ensured the following prerequisites have been met but we are unable to either get a successful reply via a WMIC co...
on Mid server home page we can see that pattern sync to mid server can any one explain what are steps need to take to sync pattern to mid server and how to process with that
Hi AllWe have GCP cloud discovery up and running in our PROD instance and there are quite a good number of classes which are not discovered part of this cloud discovery.Product team has suggested us to implement GCP asset inventory discovery which wi...
I want to remove demo data from all tables in the instance, is there any way to delete at a time or I have to run background script to delete on each table (than what is the filter) ?
Is anyone successfully discovering Load Balancer Services, IP address and Ports from VMware AVI? We are struggling with our discovery of our new VMware AVI load balancers.We are on Utah.We have looked at SN product documentation: Avi Vantage load bal...
Hello, For a windows server, I found the pattern - "MSSql DB On Windows" is not even triggering/launching whereas other necessary patterns are launching as expected (PFA the screenshot). What could be the possible reasons/conditions? Any insights on ...
I would like to configure event alerts for my Service Maps. That is whenever a CI is modified which is part of an existing Service Map an event alert should be triggered to ITOM team so they can start looking into it fix it. Any documentation on exi...
Hi Team, I have created an email notification on task_sla table, In the body,I want to have an incident number and when user clicks on it ,it should redirect to the service portal record. How can we achieve this. Thanks, Karan
Hello, I am trying to search in ServiceNow documentation for to figure out how ServiceNow is storing the End of Life, End of Support and End of Extended support dates for Host, OS, SI, Storage Device, Virtual Machine (Support Details) in CMDB. So far...
We are trying to discover both Azure and AWS environments. We have multiple midservers setup in both environments for segragating Prod, Dev and DR service accounts. We are seeing our aws mids trying to discovery Azure and Azure mids being used to d...
Event Managment is picking up the new events from IBM Netcool. Our issue is when the events get set to the severity of "Clear" and/or the Resolution State is set to resolved, Service Now is not detecting the event state change from IBM Netcool.What a...
