Using a transform map. I have mapped the manager field in AD to the manager field in ServiceNow users table. This is currently pulling the full distinguished name with the LDAP query e.g. CN=John Doe,OU=Service Desk,OU=Users,OU=TEST How can I filt...
We are in the process of mapping our email service. One thing we are trying to work out the best way of displaying is we have many data centres and exchange servers around the world and was wondering how people have approached this before as we want ...
Hi All, We have few CI's which are marked as "Is virtual=true" by Discovery and there is no relationship created to host. Please let me know how to troubleshoot further. What kind of relationship will it create for Different server? Like Windows, Lin...
Hi, I'm trying to insert a record into a ServiceNow via a third-party application using the POST method using a scripted REST API. I'm testing with the POSTMAN application, and I'm finding an issue where the records are being inserted but the fields ...
Edit: If i use "-- None --" or "[Custom Vault Name]", i'm getting "credential validated", wut?! Hi there,After i followed these steps to activate and setup external credential vault (in first instance, based on a local host file), i made some minor c...
Hi,We would like to obtain more information on the EM Self Monitoring called : MID Server Threshold Alerts What are the possible events which it can generate?We received the following event: MID Server Threshold Alerts - Mid-CertificateExpired.It cam...
We have multiple discovery schedule running on scheduled basis, I want to update the Name of the discovery schedule in ''CI description'' field when ever discovery updates the CI during discovery. Example : Discovery Schedule Name : Berlin_datacent...
ServiceNow Admin in charge of standing up a new Discovery/CMDB project and I was given a list of MID Servers that are supoosedly being used in the old iteration. But when I go to the ecc_agent.list (or the MID Server apllication) I can only see 2 and...
SCENARIO: Cloud Dimensions needs to identify iTunes applications running on Windows systems. In order to create a list of approved/unauthorized applications, it is necessary to be able to classify applications successfully during the discovery proces...
What can be the interview questions on Discovery of different CI classes, MID server setup etc?
I have an ip address & subnet mask of an ip range. Now I wanted to verify an entered ip by user in catalog form to check whether this ip is part of any ip range or not. Example - Input - 192.168.3.4 (From user in catalog form) In Table I have data l...
Hi , How to get row count for table API in Rest.In simple i want to get no of records extracted using Table api. Ex: https://instance.service-now.com/api/now/table/incident?sysparm_query=sys_created_onBETWEENjavascript:gs.dateGenerate('2019-04-03',...
What is the difference between discovering CI with the help of cloud discovery vs IP-based discovery? I notice even after creating a service account, we still need to give credentials to search the VMs in the cloud.
Q) Which of the following statements are true for the below value:$name_details[1].exec_info+"-"+$process.executableDir A) This value comes from a WMI query operation step.B) "name_details" is a tabular variable.C) It is not possible to use this valu...
Hi Guys I'm working with our Inf team to connect Zabbix using the EM connector instance. Following the below docs, I've created a basic auth credential and added the details to the connector (IP host provided by Inf team etc). They have configured Z...
