Shazzam Status v2
New blog post on the latest updates to the Shazzam parser https://www.servicenow.com/community/itom-blog/shazzam-parser-v2/ba-p/2640516
Forum Posts
Getting TypeError: Cannot read property \"0\" from undefined with NewRelic Connector
I am trying to test New Relic ServiceNow intergration so I followed the doc link https://docs.servicenow.com/bundle/tokyo-it-operations-management/page/product/event-management/task/new-relic-events-integration.html I used it to create New Relic webh...
Resolved! How to see the AWS Discovered data in the ServiceNow cloud service account
Hello Expert, We are discovering AWS cloud environment in the ServiceNow using ServiceNow Discovery. We are able to discovered the data for 100+ cloud Service Account in the Service. We have requirement to represent the AWS discovered data in the Ser...
Discovery for MariaDB (again)
Hi Everyone, since this question is 3y old https://community.servicenow.com/community?id=community_question&sys_id=39f6c37edbf9b3c01cd8a345ca9619b7 I was wondering, if this is still valid. Unfortunately: no. In the meantime, MariaDB changed its proce...
Datadog Error
Hi Experts, Facing this issue in datadog :" Servicegraph connector for Datadog-gettingerror---com.glide.db.impex.datasource.DataSourceException: Zero or More than one file Attached "Please help me on this. Thanks,Shree
"Certificate Inventory and Management" - See certificates impacting services?
I have installed the "Certificate Inventory and Management" application, and are discovering the certificates successfully.When looking at a certificate in the dependency view, it is possible to see the downstream related servers, and thus also the s...
ARP Data for windows, Unix and Network devices
Hi All, Anyone using ARP Data for their CMDB and where we can use this for business perspective ? RegardsGurmeet
Resolved! Relationship between a discovered CI and the company that CI is being used
Hi,We have discovered CIs. Each CI has its own IP address.In the other hand, we have a list of companies.How can we assign a company to the CI? We tought that each company may have a list of IP ranges, so have to find out the corresponding IP range f...
Juniper Routers IPs keep flipping
We have multiple Juniper routes and have noticed that their IPs keep flipping during discovery. Each router has multiple nodes/routing engines. Some between the actual IP and the VIP. Has anyone else ran into this? UPDATE: I removed the VIP from bei...
How to show companies in the Application navigator to all users?
Hello everyone. We have a requirement - If users search for CMDB companies in the application navigator ,then the option of companies within the CMDB menu in the application navigator should be visible to all users which is not the case right now. Ho...
Last Logon details(Date and time) from SCCM Integration
Hi, We have implemented SCCM integration and is working fine. Client needs user's Last Login details such as Date and Time from SCCM Integration. I have created a field called "Last Login Date" and trying to map with SCCM field "Last_Logon". But even...
DR in itom
HelloI have 2 DRs and i want to know which one is curently active (running my ServiceNow instance)Is there a way to pull that information out?And if so, where and how can I use this information?
What is the solution to duplicate records coming in stagging table in Intune integration with SNOW?
@Tony Chatfield1 @Allen Andreas @AshishKM @Ankur Bawiskar @Mathieu Lepoutr
Resolved! Service Mapping for Vendor Based Applications
Hi Any help is appreciated How can we do Service Mapping for Vendor Based applications ?App SME say there are NO servers for Vendor Based applications .So what information we need to get from Vendor Based application to do Service mapping Thank...
Resolved! What is the recommended number of scheduled jobs setting for event management processing?
With multi node processing on, what is the recommended number of scheduled jobs for the setting in event management properties? Sometimes I feel our processing time is slow, and wonder if it should be moved from 1 to at least 2. But does that have op...
