AWS Management- Member cloud discovery
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01-30-2025 02:13 AM
Hi Folks,
I have set up an AWS Management to Members cloud discovery using the provided article. This is a credential-based cloud discovery, and I am using the master account's credential. While I can successfully pull the data from the Management account, I am encountering issues retrieving the data from member accounts.
In the Discovery status, I can see some data associated with member accounts, but I am unable to pull VM instances from Member accounts. Notably, there are no errors in the discovery status. However, I am receiving a message stating "Virtual server is empty" as a result of the VM instance pattern execution, even though multiple VMs are associated with the member accounts and are in available state.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832866