Azure event based discovery
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01-25-2022 10:33 AM
Has anyone successfully implemented Event Based Discovery with Azure? If so, did you
- Create custom code?
- Did you drive the events from work done in Azure or ServiceNow?
- Did you give Azure roles to ServiceNow to connect to the Azure cloud to perform the discovery?
- If you used Azure roles in ServiceNow, which roles did you need (and were there any security concerns)
We are working on this effort and the Azure engineers disagree with the SNOW engineers, so I'd like to see how others attacked this.
For our scheduled discovery, we have that working, it's just the event based that we're disagreeing on.
Thank you,
Ed
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01-25-2022 10:47 AM
We can use Event Management plugin(As part of ITOM suite) to achieve this.
We need to create appropriate Service Principal and use Event Management connectors specific to Azure.
Refer to below link for more details:
https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/event-management/task/configure-azure-bi-directional-connector.html
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01-25-2022 05:23 PM
Hi,
If you are using Disocvery and Service Mapping patterns plugin, Configure the Microsoft Azure Alert service to auto-update the CMDB.
Refer to below link for more details - https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/it-operations-management/task/azure-alert-service-cloud-mgt.html?cshalt=yes
If you are using patterns to discover Azure resources
1. No need to create custom code.
2. Azure Server will push events to Serivce Now instance.
3. In Service Now instance, need to create user with role- "sn_cmp.cloud_event_integration". Refer above link for user creation and other configurations in ServiceNow instance.
*Please mark as Correct and or helpful if appropriate.
Thanks,
Veeru
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03-15-2023 08:21 AM
Hi
We would like to do event based discovery for Azure VirtualNetwork Gateway resource type for one of our cleints.But looks like that is not OOTB supported Alert Type in ServiceNow.Can someone suggest how can we discover such resource type?