Hi, I am setting up a Calendar invite for change requests and an issue (amongst others) I have is adding a field to the email template subject if its populated with yes? the field asking if there is an outage and its a drop down with a Yes/No option...
We have a need to add a VP for change approvals during blackout windows. We have played around with a script in the workflow but have not been able to get anything to work. Wanted to see if anyone else has done anything like this an how you went abo...
Hi All,We have implemented SN recently and by default all users have a single email address. eg username@example.com. Every morning we get an upload of user data via a MID server. All of this functions correctly however it has only recently come to o...
When importing an excel file with a column of type "Currency", some of the records get the wrong value for the field.For example, if the value "14295374.53" in the excel file becomes 1.43 in the table.
Hi All, I have a UI policy that sets a few fields mandatory when a service alert is at post mortem stage. Our change manager has asked if these fields cannot be mandatory for him. What would be the best way to action this? Can i set a true/false sc...
So I am looking for a way to set a custom stage to show (Skipped) based on the condition that the catalog task is set to closed incomplete. For the customer what they would see then would be a green check mark of the custom stage and (Skipped) after ...
I have a user who would like to add work log notes to incidents that have 'Closed' status, for her own reference. We recently upgraded our system to Dublin and she appears to have had rights to add the notes until now. Wondering if the upgrade kn...
Hi.. Am getting an error like "Unable to start the service now mid server service. The service did not start due to lonon failure (0x42d)" while starting the mid server service. If anyone have faced this issue kindly explain me the problem
Hello Implement, Table created called u_roster with two fields: Name and Round_rob_val.All round_rob_val values set to zero. Just trying to get a query going that will return a name andwrite it to the log. The code is in the Advanced Script sect...
Is this a business rule? I have changes that are closed incomplete but still show active? Where is this flag set? Thanks JJ
Hi Avinash It will run for sure..
If the field 'Run As' is blank for a scheduled job, which user credential will be used to run the Scheduled job. All i can find on wiki is that Run asThe user creating and running the scheduled job. To have the scheduled job assigned to system behav...
Hi All, I want to send a notification when the attached workflow of item in a request is "XXXXXX".Please refer the below screen shot and help me in finding out what went wrong.The current script is not triggering notification at all.When to send Sen...
How do I identify the records that where added to a table using 'Import XML'?
We are currently on Dublin patch3 and I am trying to set up a catalog client script where when a 'requested for' person is chosen I want to write some of the information from the user record to read only variables. The problem it seems is that the ...
