The system failed to created an inclusion connection

Sumeet Verma1
Tera Contributor

Hi,

can someone pls help me on below issue. I am getting below error-

 

"Service mapping- The system failed to create an inclusion connection from CI (type:cmdb_ci_app_server_websphere). There is a containment rule for this CI type and a pattern which is associated with the contained item, but no inclusion connection created."

 

after the web server it should connect to JVM's- JVM's which are coming as default farm. and  under the JVM section the above msg is coming, Checked the pattern - pattern run successfully 

please tell me what is the possibility to fix this ?

in handle error- its taking me to meta editor, have tried but no input?

 

2 REPLIES 2

Hemant Goldar
Mega Sage
Mega Sage

Hi Sumeet,

Here is a same thread you are looking for it will help you:

https://community.servicenow.com/community?id=community_question&sys_id=64bbffb7dbf8638ca8562926ca96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

 

 

 

Thanks,

Hemant

 

rogerio_felix
Tera Contributor

Hi Sumeet,

 

I have the same issue.

 

servicenow discovery he system failed to create an inclusion connection from the CI (type: cmdb_ci_app_server_websphere). There is a containment rule for this CI type and a pattern which is associated with the contained item, but no inclusion connection created.

 

How did you solved it?