Azure IP address Discovery from cloud based discovery

[Hanumant Madan1]

Hello All,

We are discovery Azure cloud using service account and discovery is working fine as well.

However we are not seeing IP address being populated on VM instance table against any VM coming from Azure.

To discovery Azure IP addresses, we found below KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1288346 > support confirmed this can be used in our case.

However if we do not want to use above method for the sake of simplicity and keeping this safe from future upgrade, can we extend pattern to fetch IP addresses from Azure via service account based discovery.

What could be the best approach here?

Regards,

HM

[Niklas Peterson]

Hi,

In my opinion the best approach is the suggested KB. Regardless of how you solve it it will be a customization and needs to be reverted once a fix is provided by ServiceNow. Using the confirmed workaround will be the easiest to identify when fixed and also easiest to revert.

The KB explains how to modify from just running on Public IP to run on all Datacenters which essentially is the same as running on the Service account.

Regards,
Niklas

[SiD2]

Hi @Hanumant Madan1 

You can technically do that if you don't want to follow the KB but do it in a separate extension section of the same VM pattern and do not modify the identification sections.

However, still the recommendation would be to follow the KB article.

FYI, this is being addressed OOB and might be available in upcoming releases where this KB would no longer required.