Azure Private load balancer discovery

[psoni9336]

Hey Team,

I am unable to discover the Azure application load balancer (Type is Private/Internal only) in servicenow.

Don't have any issues with Public LB and Gateway. The Azure team provided admin rights to snow user so don't think its a permission issue

While checking the logs, it is showing null or blank details for LB.

Thanks

Pankaj

[SiD2]

Hi @psoni9336 

There are different patterns in Azure for the gateway, classic LB, and app LB like that.

You probably need to pick a relevant pattern according to the restype, i.e., queried inside the pattern with the LB type you need from Azure, and check in debug mode to see if the API is responding with those LBs are not.

[psoni9336]

Below are the logs - 

Aug 2, 2023 5:15:08 PM:: Starting step: 'Parse LB with Public IP'

Aug 2, 2023 5:15:08 PM:: Finished step: 'Parse LB with Public IP'

Aug 2, 2023 5:15:08 PM:: Starting step: 'Parse LB with Private IP'

Aug 2, 2023 5:15:09 PM:: Finished step: 'Parse LB with Private IP'

Aug 2, 2023 5:15:09 PM:: Starting step: 'Merge lb_with_public_ip and public_ip_address'

Aug 2, 2023 5:15:09 PM:: Finished step: 'Merge lb_with_public_ip and public_ip_address'

Aug 2, 2023 5:15:10 PM:: Starting step: 'Merge IP tables'

Aug 2, 2023 5:15:10 PM:: Finished step: 'Merge IP tables'

Aug 2, 2023 5:15:11 PM:: Starting step: 'Add IPs to LBs'

Aug 2, 2023 5:15:11 PM:: Finished step: 'Add IPs to LBs'

Aug 2, 2023 5:15:12 PM:: Starting step: 'Verify there are LBs in the selected regions'

Aug 2, 2023 5:15:13 PM:: Pattern does not lead to the creation of any CI, please check the correctness of the identification sections

[SiD2]

Hi @psoni9336 

Its not like this, you need to see step by step and find the one which does actual API call and then go to next step and see the response content from the temp variable while on debug mode.

That way you need to check the LBs you expect were being provided or not.