Basic troubleshooting steps in discovery

[Divya G_]

How  to do trouble shoot in discovery in service now  i am new to discovery  could you please explain in detail

[Anshu_Anand_]

Here are some important articles i always look at while troubleshooting.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0540193

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535181

https://community.servicenow.com/community?id=community_article&sys_id=2d05fc7bdbd8d010d82ffb2439961...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0868224

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0540193

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535236

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535238

https://community.servicenow.com/community?id=community_article&sys_id=7e5c1978dbdd5490d58ea345ca961...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535240

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0563986

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535234

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720448

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0828945

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0961894

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657528

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0676313

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0793079

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0549834

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750860

Please mark answer as correct if its helpful