Best practice for setting up Connection & Credential Aliases

BK14
Mega Guru

Good day experts,

 

Does anyone have a documentation on the best practice for setting up Credential aliases?

 

I have seen this document in the doc site and have followed the instruction.

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/credentials/concept/disco...

 

However I am not getting the desired outcome all the time. In the documentation it states that "You can add a credential to multiple aliases and add multiple credentials to a single alias."

I have tried both but they sometimes work and sometimes don't.

 

Can someone please give some advise?

bk

 

1 REPLY 1

Rahul Priyadars
Giga Sage
Giga Sage

A simple question on the line related with ALIAS - I have tried both but they sometimes work and sometimes don't.

 

On the failing server / resources did u tried direct Credentials and its working? Reason for failure depends on Error messages.

Regards

RP