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Discovery - Issues exploring Solaris LDOM devices

Hi All,We are performing discovery and things are smooth.However, the only issue that we are facing is that we have all our Solaris servers as LDOM, and they don't really get discovered correctly.The issue we are getting is that when we try to explor...

How to handle application URL

Has anyone come up with a good way to handle application URL's or alias's that sit on a load balancer?  What we are looking to do, outside of Service Mapping, is find a way to show what servers are sitting behind the load balancer that the applicati...

steve_sutton by Mega Contributor
  • 1614 Views
  • 3 replies
  • 0 helpfuls

Adding multiple rows for a field

Hi,Is it possible to add multiple rows for a field in a ServiceNow form?The requirement is there should be a (+) sign next to a form field , clicking on which should dynamically generate a new row in the form for inputs.How the data thus entered will...

CPU Count / Core Count Discovery Issue

Discovery of a Windows 2003 Enterprise server returned incorrect CPU Count (4) and did not return the CPU Core Count, even though I got the results shown below when I ran a Custom probe on the same server with the command : Get-CimInstance -ClassName...

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ameertalha by Kilo Explorer
  • 1985 Views
  • 4 replies
  • 1 helpfuls

Where does Service Mapping store Relationships?

We have been using traditional discovery and relying upon relationships being stored in the cmdb_rel_ci table.     At K17 I saw sabell2012's   presentation (or it may have been Sara Bowers Reinhart's with Steven doing backup)   on Service Mapping.   ...

connection test failed for solarwinds

Hi all,I am integrating solarwinds with serviceNow event management using OOB connector. In the connector instance I have given proper IP address and active mid server but when tested the connector it is showing following errorCould anyone help me wh...

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Venkatesh43 by Tera Contributor
  • 2086 Views
  • 7 replies
  • 0 helpfuls

Resolved! Deeper understanding of the Discovery processes.

Hello Community,I had a few questions on the Discovery process with ServiceNow:How does the Discovery schedule call upon probes?does it run through all probes configured on the instance, ordo you configure specific probes to run?if so where do we go ...

Resolved! Administrator's day-to-day activities

Hi All,Can I know the ServiceNow administrator's Day to day activities.Like what kind of tasks or issues that can come on day-to-day basis.What kind of Incidents or critical incidents do they receive?Please provide the pointers with real-time example...

sridharan by Giga Contributor
  • 12162 Views
  • 8 replies
  • 4 helpfuls

Storage Discovery Pre-requisutes

I am bit new to Service Now Discovery.Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?Would be really helpful if someone can share the experience on how to get this done.

skamath by Kilo Explorer
  • 3999 Views
  • 7 replies
  • 1 helpfuls