Best way to store credentials in ServiceNow for discovery uses

Amit_H
Tera Contributor

I know we can store the credential on discovery credential table, do we have any alternative way to store it? if yes what is the best practice to store it.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @Amit_H ,

 

If your client agree to provide the credentials then place it in discovery credential table or if they have concern putting it in ServiceNow then you can use third party to store the credentials and make use of them during discovery. You can use tool like Cyber Ark vault.

RunjayPatel_0-1736831932509.png

https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/product/credentials/concept/c_C...

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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1 REPLY 1

Runjay Patel
Giga Sage

Hi @Amit_H ,

 

If your client agree to provide the credentials then place it in discovery credential table or if they have concern putting it in ServiceNow then you can use third party to store the credentials and make use of them during discovery. You can use tool like Cyber Ark vault.

RunjayPatel_0-1736831932509.png

https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/product/credentials/concept/c_C...

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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