Build a condition to match a string that ends in a SPACE? (E.g Starts with "Telstra ")

[howard8]

Hi,

I have just notice that the condition builder in servicenow trims spaces off the end of strings that you enter and I don't know how to get around it.   see the 3 example records below:

Telstra Bigpond

Telstra Elite Gateway

TelStrat InternationalTelstra Elite Gateway

I want my condition builder to allow be to say anything that starts with "Telstra ", which would eliminate the 3rd record.   However when I enter this, it gets trimmed back to "Telstra" and therefore includes the last record.  

Does anyone know of a way around this? I tried "Telstra%20" but that didn't work.

Any help help would be appreciated.

Howard Elton

[The Machine]

Possibly try Telstra* as a wildcard?

[howard8]

Thanks Michael but the condition build does not support wildcards. Other wise I would use 'Telstra *'

Thanks

Howard

[The Machine]

&nbsp ?   I'm not really sure. When I use the condition filters it sees the space?

[andrew_venables · Accepted solution]

Try:

Name <startswith> javascript:"Telstra "

🙂