Business rule is not working in Workspace view for BCM module
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06-30-2025 06:22 AM
Hi Everyone,
I am facing some challenges in Business Continuity Module workspace.
While adding a new scope to the New Plan , the scope is not fetching the name based on the item selected in the workspace.
Whereas this is working in backend while directly creating Plan Asset and adding it to the scope.
I know there's a business rule which is running for this to populate the name, but however it's not working for Workspace view.
Any help would be appreciated.
Thanks
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06-30-2025 06:27 AM
business rule should run in both the views.
are you sure the record is satisfying the business rule condition?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-30-2025 07:07 AM
Yes, all the criteria is matching.