Business rule is not working in Workspace view for BCM module

nayanmule
Tera Expert

Hi Everyone,

 

I am facing some challenges in Business Continuity Module workspace. 

While adding a new scope to the New Plan , the scope is not fetching the name based on the item selected in the workspace.

nayanmule_1-1751289630989.png

 

nayanmule_0-1751289587087.png

 

 

Whereas this is working in backend while directly creating Plan Asset and adding it to the scope.

I know there's a business rule which is running for this to populate the name, but however it's not working for Workspace view.

nayanmule_2-1751289676730.png

 

Any help would be appreciated.

Thanks 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@nayanmule 

business rule should run in both the views.

are you sure the record is satisfying the business rule condition?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, all the criteria is matching.