Calculating uptime for Windows server

Chitra23
Tera Contributor

Hi,

 

We have a requirement to create a dashboard to show longest uptimes for windows servers in days format.  I came across this article(https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752908) that says there is no OOB functionality to calculate uptime for windows server. Any guidance on this is highly appreciated. Thanks.

3 REPLIES 3

Rahul Priyadars
Giga Sage
Giga Sage

UP time / Down Time consolidation is Part of Availability Report. Availability Report generally Comes from Monitoring Tool Like SolarWinds, Dynatrace , App Dynamics etc etc.

 

Now How Can we Publish Same in Service Now -

(1) Either Fetch Data from Monitoring Tool and Make Dashboard at Service Now System.

 

(2) If you are using Service Now Discovery - Add Custom Attribute in Server Class - UP_TIME . Customize Discovery Pattern to Calculate UP Time but still this data will not give you overall Windows Server Availability.

 

Hope This helps.

Regards

RP

Hemen1954
Tera Contributor

Thank you for sharing this..