Calculating uptime for Windows server
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01-21-2024 02:53 PM
Hi,
We have a requirement to create a dashboard to show longest uptimes for windows servers in days format. I came across this article(https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752908) that says there is no OOB functionality to calculate uptime for windows server. Any guidance on this is highly appreciated. Thanks.

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01-21-2024 07:33 PM
UP time / Down Time consolidation is Part of Availability Report. Availability Report generally Comes from Monitoring Tool Like SolarWinds, Dynatrace , App Dynamics etc etc.
Now How Can we Publish Same in Service Now -
(1) Either Fetch Data from Monitoring Tool and Make Dashboard at Service Now System.
(2) If you are using Service Now Discovery - Add Custom Attribute in Server Class - UP_TIME . Customize Discovery Pattern to Calculate UP Time but still this data will not give you overall Windows Server Availability.
Hope This helps.
Regards
RP
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01-22-2024 02:05 AM - edited 01-23-2024 02:20 AM
Thank you for sharing this..
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01-22-2024 09:27 AM