Can Discovery credentials be transferred to a new instance via an update set?

Kevin Tyrrell
Kilo Contributor

I'm migrating ServiceNow Discovery from a sandbox instance (free, personal dev instance) to my company's dev instance, then eventually to test and prod. Most of the config changes I've made in the sandbox are being packaged into update sets and reapplied to the new instacne. What about credentials? Can those go into an update set or do I need to re-enter them all manually in the new instance?

Thanks,
-Kevin

14 REPLIES 14

Elijah Aromola
Mega Sage

You can export the record as an XML file and import it into the table. You can't add it to an update set though.

Thanks, Elijah. 

Will the export copy the encrypted value of the password as well and be a usable credential after import on the new instance?

-Kevin

Yes. It will export the encrypted value and be usable on the next instance.

Hello @Elijah Aromola  i have done this procedure and export/import the credential with XML does not work, the credential is imported but the password is not correct...

 

Have you done this before?