Where can I find full on-call scheduling API documentation?
Sorry for asking this again. Could anybody point me to the documentation of on-call scheduling API that has all available methods and examples? Thanks
Forum Posts
Device not reachable through Discovery (but accessible via MID server)
Hi,Has anyone ever had a scenario where a device is reachable if you login to MID server and try to access the device BUT seems to be dead when you try to discover it? What are the possivble causes? And how should we go about debugging and resolving ...
Dynamically changing the user's domain session based on selected company
How can we dynamically change the current domain session based on company's domain of an incident when a certain condition is met e.g a tick box is ticked.In a domain separated instance, each company has its own domain. We want to change the engineer...
Discovery Pattern to create new entry point
I'm trying modify discovery pattern for JBoss. I have this HPUX host (which is essentially my DB server) that connects to my JBoss application via TCP. Here are the steps that I'm taking:Pre-requisite: Created a table by the name "MYDBServer Entry ...
Discovery Pattern Debug Step - Failure
I have created a new discovery pattern for Mule Services. In the first step, I am attempting a Match operation on the $process.executable Contains "java". When testing the step in debug mode, I get a "Debug Step - Failure" dialog with the follo...
Resolved! How: Enhanced Device Identification for Discovery in DHCP Environments
EDIT: I double checked the wiki article, which was last modified in 2014 and the enhancement was identity probes and sensors. Given the age, I don't believe that article is very applicable to what I describe below. I'm looking for some detail expla...
Service Watch
Hi AllCurious to know what exactly is service watch and what range of scope it offers.Is it worth the while learning for someone who has developer like background in SNOW and has never been exposed to stuff like discovery,inventory and configurat...
does anyone know where workflow activities store their values?
I need to get a list of all workflow catalog tasks that have a set fulfillment group... filtering from workflow activities in the nav menu doesn't work correctly <hi ticket opened since it doesn't work in their demo instance> does anyone know what t...
Discovery of Storage Devices
Hi,We have a requirement to discover the below storage devices:1. Hitachi HNAS 3080 & 40602. HP EVA 4400Wanted to know the pre-requisites for discovering the storage devices. What information or configuration is needed to be done at the storage end.H...
Running SSH scripts on Cisco ASA firewalls
Hi,In a Geneva instance with Domain Separation and Orchestration enabled. We are looking into running SSH scripts on Cisco ASA firewalls from ServiceNow.ServiceNow allows specifying username and password to logon to the device, however Cisco ASA and ...
background script to update user information
Table : sys_user I am trying to run a piece of code , its not working , i would like to get people inputs ,We need a background script to update the Employee Number for all people with a User Brand = "Beta""to add "Beta:" as a prefix to the existing ...
how do i update the company field for multiple CI's all in one hit
I am having to click and go into each CI and update the company field individually - for over 100 CI's this is tedious and a pain - there must be a way to select all CI's and update the company field all in one go.any ideas of how to do this?
Background script timezone
Has there been any changes in the way timezones are handled in background scripts? Earlier i can run with my timezone (EST), but now when i try the times are being queried in UTC format.
Resolved! "Security constraints prevent access to requested page" -ISSUE
When i'm trying to open reference table (ex-portfolio)with end user( no roles) getting error like "Security constraints prevent access to requested page" -- i need to resolve this issue without using ACL's-- if any one knows please reply back.
Resolved! FAILED TRYING TO EXECUTE ON CONNECTION 1: /* servicenow, gs:glide.scheduler.worker.7, tx:a8911eb1187422001f7ce2f029f6cac3 */ INSERT INTO ts_c_48_5 (`document_number`, `word`, `positions`, `total_weight`)
We are on a self hosted on premise license and recently upgraded our sub prod to Helsinki. I see the below error when ever i open a form for example incident. this is before even submittingFAILED TRYING TO EXECUTE ON CONNECTION 1: /* servicenow, gs...
