Can Discovery credentials be transferred to a new instance via an update set?

[Kevin Tyrrell]

I'm migrating ServiceNow Discovery from a sandbox instance (free, personal dev instance) to my company's dev instance, then eventually to test and prod. Most of the config changes I've made in the sandbox are being packaged into update sets and reapplied to the new instacne. What about credentials? Can those go into an update set or do I need to re-enter them all manually in the new instance?

Thanks,
-Kevin

[DaveHertel]

Hi -- I've definitely done export/import of XML of credentials.  to move them to diff instances and preserve them during clones.  it has worked for me...

Thanks

[FLP1]

Did you do an specific procedure? I have try doing this different times.

I go to discovery credentials table

select one credential and get inside of the record

click right click as export xml file

then i reimport this credential in the new instance.

It does not work for me, i have done it before and it seems to be the same problem...

any idea?

[Elijah Aromola]

Can you explain further what you mean by its not working? The import isn't working or the credential?

[FLP1]

It means, the credential i have exported from the source environment via XML file is not working in the environment on which i have imported it via XML.

You can see the credential working in the source for the same ip but not in the new environment.

The new environment is not a clone, is a new instance.

[DaveHertel]

sorry, not much to add.  Perhaps look at your exported XML file and see if the cred shows the encrypted password.  obviously not a 'readable' password, but there should be data there that the system can use when reimported.