Resolved! SeviceNow Discovery SaaS
Does SeviceNow Discovery SaaS? If so, how would it be done? Any documentation would be helpful. Thank you.
Forum Posts
Resolved! How to get EMC Isilon discovery pattern from Store
Can anybody tell me how to get the pattern which is mentioned here: EMC Isilon discovery. If I search in ServiceNow Store I can't find it.
Resolved! Unable to create alert from datadog event
Hi, i am using datadog and event management integration to integrate datadog alert into ServiceNow. when alert gets triggered on datadog with @servicenow it created event under datadog event table and under events (em_events) but it is unable to cr...
Resolved! Priliveged Command not working?
I am testing Discovery on a Unix host. I am getting the following warning message with my Discovery Scan. Sorry, user xxx-xxxx is not allowed to execute '/usr/sbin/lsof -iTCP -n -P -F pcnfT' as root on UnixHost.site.corpation.com. - Exit status...
Resolved! Discovering multiple CI's with the same Serial
I have tried to disable the serial identifiers by adding addQuery('cmdb_ci.sys_class_name', '!=', 'cmdb_ci_aix_server');to the 'Serial Number Table & Class Name', 'Serial Number & Class Name' identifiers but those identifiers are still running on my ...
Discovering Aruba 8320 and 8400 switches.
Hi Guys,I am trying to discover Aruba 8320 and 8400 switches. They are fairly new and the OOB configurations of sNow is not enough to discover them properly.Although there is a pattern called "Network Switch" do I still need to create a new custom pa...
How do I use REST APIs to list related entities in CMDB? e.g. I would like to list all databases running on a given linux server
How do I use REST APIs to list related entities in CMDB? e.g. I would like to list all databases running on a given linux server
Resolved! Specific Credential for single IP Address in Discovery
Hi I want a specific credential to be triggered for single IP Address during Discovery. Is there any way i can achieve this.
sys_ui_element and sys_ui_section
Hi,I'm implementing a CMDB with so many classes and I would like automatize some points:* personalization of the forms (with sys_ui_element)* personalization of the lists (with sys_ui_list_element)So I created a little test with a class and some elem...
Resolved! AIX sudoers error
Getting the following error on the AIX side: testacct : user NOT in sudoers ; TTY=pts/0 ; PWD=/home/testacct ; USER=root ; COMMAND=/usr/bin/procwdx 1112221 Please help. Kevin
Flexera (FNMS) integration with ServiceNow
Hi All, We are integrating ServiceNow with Flexera Software "FlexNet Manager Suite for Enterprises" in London. Kindly share pre-requisites,design, firewall rules and roles needs to be provided to integration user. Regards, Manish Nagar
Have you ever used Discovery in order to discover CCTV Cameras?
Hi Guys,Currently I am trying to discover CCTV Cameras. Can anyone give me some guidance or send me some materials?From what I have red, I need to create a new table "cmdb_ci_cctv", than create a new a new SNMP System OID which will then have to trig...
Scanning Large Ranges with Discovery
Is there any guidance on the maximum number of IP's to scan per schedule? In the past, the rule of thumb I was told by ServiceNow was not to scan anything larger than a /20 i.e. /19 and below. Does this still hold? Before the glide.discovery.max_rang...
Resolved! Serial number shows as "default string"
I have a specific computer model "GIGABYTE GB-BSi7-6500". For this computer model, I am getting serial number "default string" for chassis, baseboard, system & bios type. For uuid serial number type, I am getting alphanumeric value. The issue is that...
Configuration Item mapping issue, during the creation of alert from event
Hello, I have created an event rule to process the event and create an alert. But I am facing below issue sometimes. It would be great if I get some help. Configuration item field which is present in an alert table was getting populated properly some...
