How do I create a discovery schedule for business services which have entry points defined? I do not want to run horizontal host or application discovery but the top-down discovery of service mapping.Currently the only option I see is to reuse the sc...
type of errors & how to resolve in discovery
Hi Guys, I can see there is default Notification and events available already. I have just put my email id and observe that i got the email when MID server was down but not when it is up, however I put both the condition in Notification. 1st que...
Greetings!While running our discovery scans, we were able to discovery about 60% of the Printers in the environment (CMDB_CI_PRINTER). We also noticed that under "CMDB_CI_PRINT_QUEUE" all the "Printers" maintained by the Infrastructure team are liste...
Hi,Need help,I am able to discover MSSQL,Oracle,MYSQL,PostgreSQL & MongoDB ,Database Instances.I am able to discover MSSQL database catalogs'Is it possible to Discover Oracle,MYSQL,PostgreSQL & MongoDB database catalogs?If yes what are the pre-requ...
we need your advice on best way to decomission main asset classes and children from CMDB. Seervicenow provides a mechanism to remove (delete) an asset (for example a server) and all it's children. what we want to do is to mark that device AND all...
Hi ServiceNow Developers, In jelly script how do I display the value of a variable? For instance in javascript I can use alert in a client script or gs.log in business rule or script include. I am currently debugging jelly script code and would like...
Hello Everyone,I am setting up the discovery for some of our windows machine located in the remote location. I got the credential where the user name looks like in the below format .User Name - .\usernameExample - .\adminSo just wanted to check can t...
Hi Can have steps to discover the UPS and PDU devices please.Thank youSarjan
I'd like to know if someone can explain how discovery licensing works. What number does the licensing number count towards? I'm unclear on what it actually applies to and whether or not we're under or over. This is not regarding software license trac...
Hi Folks,I am relatively new to service now discovery. I'd need to know how the servicenow discovery license is consumed?.Is it like for each server OS instance discovered a license is utilized ?Thanks,Raj
Hi - Has anyone successfully used (CIM) discovery against the following SAN gear? Any experiences to share?IBM V7000IBM XIVIBM SVCIBM Flash 840
When developing a few custom tables, I selected the "Track in Update Sets" option thinking this option had to be selected to track schema changes in the tables (add/remove/rename columns, etc). We pushed an update set to our testing instance today an...
Hi All,Can anyone help me on the below query of mine !I would like to create a variable of type List collector in Jelly (To select Multiple choices in a single field). Could you please help me with the options to do so if any?Thanks & Regards,Raji.
Hello Everyone,I am planning to implement a service mapping for two business services in initial phase.May I know, what are all the activities I need to take care of to implement this successfully?FYI - we have Discovery in place without any issues...