Can groups be added to a task "watcher list"?

[modonnel]

Looking at the table it is a reference to the users table.   Is it possible to change that to users and groups?   I want to leverage groups in the watcher list to send emails when certain incidents get updated.

Thanks,
Mike

[Michael Kaufman · Accepted solution]

I don't think you change it to Users AND Groups.   However there is a Group List field in the task table in the Calgary and Dublin versions of ServiceNow.   That is a Group Watch List.   You just need to add it to your form and include it in your notifications.

Here is how you would add it to the dictionary if it doesn't exist in your system.

Dictionary Entry

• Table: Task
• Type: List
• Column Label: Group Watch List
• Max Length: 4,000
• Reference: Group
• Attributes: slushbucket_ref_no_expand=true,no_sort=true

Mike

[Uncle Rob]

Are you certain group watch list is in Calgary?

[Nick105]

Works on mine and is listed as 'Group List'

Build tag: glide-calgary-02-15-2013__cca6-05-23-2013

[modonnel]

Group   List works.   Thanks for the help