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Can't debug a Extension Section, "Make sure the steps are compatible with the current attributes and variables values."

Fredric Melcher
Kilo Contributor

Hello, 
I'm very new to ServiceNow discovery and trying to learn here. 🙂 

I've tried to create an extension section under the pattern "Windows OS - Desktop" and whatever step I add, i get this:
"Test failed: Make sure the steps are compatible with the current attributes and variables values."

If I run a discovery with the pattern it fails at the last step with:
"Identification Engine: Discovery status is FAILURE, Discovery using patterns failed due to lack of existence of the main CI type in the results. Check the discovery logs for more details."

Even if I only create a variable in 1 step, it still fails. I've looked at some youtube videos and read a lot online, all guides on extension section is really simple and easy. What am I doing wrong?

Thanks! 

 

22 REPLIES 22

Hello again, still the same error. I published it and did a pattern sync to the mid server. 

find_real_file.png

Is there something else I can try? 

Hi,

Did you syncronised the pattern with MID Server once you changed this.


Thanks,
Ashutosh

Hi!
I did not sync it before, this was the first time i synced it. 

 

/Fredric

And then did you try? Still same error.