Can't debug a Extension Section, "Make sure the steps are compatible with the current attributes and variables values."
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10-06-2020 11:48 PM
Hello,
I'm very new to ServiceNow discovery and trying to learn here. 🙂
I've tried to create an extension section under the pattern "Windows OS - Desktop" and whatever step I add, i get this:
"Test failed: Make sure the steps are compatible with the current attributes and variables values."
If I run a discovery with the pattern it fails at the last step with:
"Identification Engine: Discovery status is FAILURE, Discovery using patterns failed due to lack of existence of the main CI type in the results. Check the discovery logs for more details."
Even if I only create a variable in 1 step, it still fails. I've looked at some youtube videos and read a lot online, all guides on extension section is really simple and easy. What am I doing wrong?
Thanks!
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10-07-2020 12:31 AM
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10-07-2020 01:22 AM
Is there something else I can try?

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10-07-2020 02:19 AM
Hi,
Did you syncronised the pattern with MID Server once you changed this.
Thanks,
Ashutosh
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10-07-2020 02:27 AM
Hi!
I did not sync it before, this was the first time i synced it.
/Fredric

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10-07-2020 04:32 AM
And then did you try? Still same error.