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Identification sections in pattern failed

Hey guys, so I´m trying to discover some CISCO Switches via SNMP. The credential-test succeeds, so this problem should not be either the credentials nor the connection itself. But if try to discover them, I´ll get the following error report: Identifi...

Sebastian18 by Kilo Explorer
  • 2891 Views
  • 10 replies
  • 1 helpfuls

Resolved! How to run PowerShell script from ServiceNow?

How to run PowerShell script from ServiceNow?   Hi, I have a PowerShell script(.ps1) which imports the user ID's from the active directory and creates a csv file in Mid Server folder. Today I am running the script manually using the command prompt(PS...

Kubernetes Discovery - Authentication using certificate

Hi Folks, In order to discover Kubernetes components, in docs the prerequisites mentions to create "Kubernetes credentials" and for advanced authentication, use a bearer token. https://docs.servicenow.com/bundle/orlando-it-operations-management/page/...

Nik Amy by Tera Contributor
  • 1175 Views
  • 3 replies
  • 0 helpfuls

Resolved! Putting Dynamic CI Group CIs into Maintenance

Hello, We recently upgraded to Paris and are now starting to use Dynamic CI Groups. We are grouping together CIs that would need to go into maintenance at the same time for changes (I.E. Division ESX servers). In the past we were using Technical Serv...

Discovering HP ILO out of band devices

Hello experts,   We are trying to discover HP ILO Out of band devices but we aren't able to discover those ,is there specific classifier or pattern available out of the box which we can use to discover these devices . These devices were first discove...

Riya25 by Giga Contributor
  • 1680 Views
  • 1 replies
  • 1 helpfuls

Discover the mobile devices through Discovery

Hi All, I have a requirement to discover mobile devices. Based on the analysis, mobile discovery shouldn't happen due to existing functionality. I have a device in Intune. I can see service now store is having a plugin to achieve and a subscription i...

ersureshbe by Giga Sage
  • 1789 Views
  • 2 replies
  • 0 helpfuls

Resolved! Identification CI Errors for AIX discovery

Hello Community Friends, I am getting below error when discovering an AIX server with LPAR and IBM Frames in production environment but it is successful in lower environment. The identification rules are all the same. The credentials are also testing...

BK14 by Mega Guru
  • 2024 Views
  • 7 replies
  • 3 helpfuls

Resolved! Time-limit on Approvals

I'm hoping someone has a best practice here for me. Our organization is currently struggling with approvals for equipment not being approved by some of our business managers. Our list of requests that have been orphaned continues to grow. We're looki...

Resolved! Extend Windows OS - Servers Pattern

hi i need aolution for the below task in discovery stimulator As the Cloud Dimensions Discovery Administrator, you are tasked with extending the Windows OS - Servers pattern, using your knowledge and skills. Some guidance is provided below:   Using I...

Govindarajan by Mega Contributor
  • 6220 Views
  • 9 replies
  • 11 helpfuls