Can we apply Business Rules on Event table (em_event)

[Pranita2]

Hello all,

I am trying to create a Business Rule to change the domain of an event. But the Business Rule is not getting applied on the Event table.

Can anyone please let me know if we can apply the Business Rule on Event table or are there any restrictions?

Any quick help is much appreciated.

Thanks,

Pranita Bahuguni

[pratiksha5]

These tables are not audited. (NOTE: This table is not audited, field changes cannot be displayed) you will see this when you try to see the history. The same applied to the alert table too. OOB alert table does audit some of the fields but not all. This is due to performance issues. 

[Sam Webb]

Hi Pranita,

You should absolutely not be running any Business Rules on em_event. To get Events into a domain, you should configure a user (MID or API) in that domain to send them. See the following:

https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/event-management/task/...

Hope that helps!
Sam

[Rahul Priyadars]

as per service now best practices - Business rules are NOT recommended on the events table for performance reasons

Regards

RP

[NCS1]

Rahul then what do we do if we would want to ignore events entering into Event table? Considering the fact that monitoring tool is unable to do so for the moment. Basically we wouldn't want the record to exist as that is consuming our processing. Maybe via Flow?