Can we apply Business Rules on Event table (em_event)

Pranita2
Kilo Guru

‎07-13-2023 12:29 AM

Hello all,

 

I am trying to create a Business Rule to change the domain of an event. But the Business Rule is not getting applied on the Event table.

 

Can anyone please let me know if we can apply the Business Rule on Event table or are there any restrictions?

 

Any quick help is much appreciated.

 

Thanks,

Pranita Bahuguni

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7 REPLIES 7

Rahul Priyadars
Tera Sage
In response to NCS1

‎12-12-2023 07:27 PM

How Are you Ingesting Events into Event Table - Push or Pull?

One way was to Ignore Events using event rule but it will keep records and still validate the condition.

 

RahulPriyadars_0-1702437962554.png

 

U can write an event matching rule and then Ignore Those events . Keep the ORDER Value is Very Lower Values.

 

Regards

RP

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NCS1
Tera Contributor
In response to Rahul Priyadars

‎12-13-2023 06:41 AM

Yeah, am aware and did it right away (about a month back) but that's not creating a alert however my event table is flooded already. Which is consuming processing. 

We basically don't want that record to exist.

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Prabu Velayutha
Mega Sage

‎07-20-2023 07:31 AM

Did you try Event Field mapping that may help your use case? Please find the reference product document below,

 

https://docs.servicenow.com/en-US/bundle/utah-it-operations-management/page/product/event-management....

 

Please mark my answer helpful or accept it if it works for you!