In my deployments I'm always creating reports to filter out connection and other general errors...I've passed this along to the product folks and fingers crossed it will be OOB soon.. but if you would like here's my simple Some of my favourite report...
We have a table , which is listed as a module. When someone clicks on the module it opens a list view of the table. The "List Title" in the "Context Menu" at the top is showing up an incorrect name. Where can this be modified? I am attaching a scre...
Hello All,Last week I was loading data fine and importing it. Now when I try to load data I get the error saying header row is null. Any ideas how to fix it?
Dear Gurus, We are doing implementation on ServiceNow and using the SAML 2.0 external authentication from Windows AD. Currently, the certificate is uploaded in the Certificate session and the system is up and running. However, as the certificate wil...
I am trying to do a GlideRecord query on the sys_choice table to, and cant seem to figure this out. BackgroundI am receiving email from another systemone of the name:value pairs is "Description"so what i am trying to do is lookup the 'sys_choice' ta...
Hi, I have Crystal Reports 2011 and Windows 7 64 bit. I installed the 32 ODBC driver for ServiceNow and configured it according to the instructions in the wiki using the 32 bit ODBC administrator. When I try to connect to the data through Crysta...
While i think i have seen an article on my problem, the past two days of searching have gone in vain...so maybe someone knows and i am looking in the wrong place (points to Doug)...I have a simple process classifier that creates a record on cmdb_ci_a...
Hi, I'm having trouble moving contents of a Time field type into a decimal field type. Client have so far been using a time field entering HH:MM:SS, but now wants to enter a decimal value. So 1 Hour 30 minutes would then be 1,5. Therefor they hav...
What is the difference between gs.log and GsLog?? - Please explain me in detail
We are upgrading from Berlin to Dublin. First of all, the test server in question was cloned from the production server before upgrading to Dublin.We stood up a new MID server that shows as being up from our SN test instance Dublin version. I hav...
I want to generate ONE report that covers aging for Incidents and Changes. Can anyone tell me how to do that? Thanks!
Hi,I am currently troubleshooting network switch's whose serial number wasn't brought by discovery. It took some investigation but I found the OID table with the desired serial number. (1.3.6.1.2.1.47.1.1.1.1 - entPhysicalSerialNum). I am developing ...
I have the below script set to run on load to automatically set a selectbox, it does not seem to be working, Does anyone know if this will not work on a variable set? I only have two choices available Values 1 and 2 function onLoad() { //Typ...
Hey Everyone! Quick question for anyone who has experience with this. I am trying to automate a checklist for our network security team.I have built a catalog item, created an execution plan that contains all the tasks required, and all of that wor...
Hi, I am ammending our approval request notification email to include start and end dates of the change as well as the business service. the first three are puling in the data in the fields but the rest do not, they just display the field name but n...
