Category/Subcategory to load based on user roles

Not applicable

I'm sure there's a way to do this, but can't figure it out...so here I am posting...

I'd like to have certain categories and subcategories on the incident form visible to specific users for routing purposes. Is there a way to set categories/subcategories to show based on user roles?

6 REPLIES 6

CapaJC
ServiceNow Employee
ServiceNow Employee

Okay, that was kind of ridiculous. Heh.


brozi
ServiceNow Employee
ServiceNow Employee

Ahh the power of the forum.. lol