I need help configuring the Zendesk Spoke and setting up OAuth between ServiceNow and Zendesk using IntegrationHub.I’m facing issues with the OAuth setup and connection configuration. Any guidance on creating the OAuth app, configuring credentials, a...
As an IT Business Analyst in the healthcare arena, we are looking for guidance on anyone out there who has successfully implemented the ServiceNow Catalog Connector with a "unified view". For our organization, this means that a user can log in and vi...
We updated our ServiceNow Instances (Yokohama Release) with the latest "Discovery and Service Mapping Patterns" V1.29.0 and wonder why suddenly Queries, Reports, Dynamic CI Groups etc. relying on the CI Name part "PostgreSQL" no longer work.Failure i...
I am receiving false positive errors. Could not find any valid credentials to authenticate the target for type [Windows] errors on Ips with no host. The Shazzam probe is detecting an open WinRm port 5986 and returning the error on IPs with no host. ...
I am currently running a discovery; however, after reviewing the documentation, it appears that discovery for the Imperva WAF (Web Application Firewall) can only be performed in a generic way. The documentation states that it can only be done via RES...
As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...
Hi Community, I am currently performing service mapping for an application that users access through Citrix by selecting an icon (e.g., Empower) rather than via a direct web URL. Before proceeding with the implementation, I want to understand followi...
we have used the service account for discovering the following VMware,mssql_instance,exchange_mailbox,F5 SSH everyday account gets locked out unable to figure out through discovery logs which server is causing the lockout.
Hi, I'm looking for a short video that present Event Managements at a hi level and how user interact with it in Service Operation Workspace. Thank you
Hi all, Hope you are doing well. I have started learning ITOM recently and came across hands on with Discovery and AWS instance. I tried making trial account but for verification, it sent autopay request of Rs.15000 to my account. It is mentioned tha...
Our customer is using ServiceNow Discovery and has IBM Mainframes as well as IBM Mainframe LPARs. They would like to perform discovery on these systems. Could anyone provide the steps to carry out ServiceNow Discovery for IBM Mainframes and LPARs?
Anyone worked on Service Mapping application patterns ? I am making good progress but still have a few challenges, one of them is related to databases:when discovering an MS SQL instance, I can connect using the host and instance name but unfortunate...
Getting this error while trying to top-down map a service using an api endpoint. The Load Balancer Service mentioned in the error is part of an Nginx Load Balancer. Has anyone seen this message before? Thank you
Is a Discovery license sufficient to register AWS Lambda in the CMDB? Or is a Service Mapping license also required?
We are using the OOB Jamf SG connector to synchronize computer records from Jamf into ServiceNow.We have a requirement to ingest additional attributes that are not mapped by default. For example:general.remote_management.managedsecurity.firewall_enab...
