Service Mapping Usage
Hi, I am looking for the use cases which explains how the below Personas use Service Mapping in their daily work for efficiency. Change Owners / Change ManagersThanksMoin
Forum Posts
CMDB data source
If ci populated in cmdb ,it ill show the discovery_source right ex:servicenow,sccmhow that valueis showing whether its servicenow,manual entry,sccm i want to know what exactly happens in background
CI Name getting overridden during Discovery (SNMP Classify) – unable to retain DNS-based name
Hi Team,I am facing an issue with ServiceNow Discovery (SNMP Classify) for network printer devices.Scenario:Device is discovered via SNMPClass is correctly identified as PrinterDNS name is coming correctly:AMI-PLA-CP01.teachersfcu.orgHowever, CI Name...
We are struggling to create Relationship between Network Devices (IP-Switch) and Windows Servers
Hi Community, We have go live with Network Discovery on Previous Month in our Horizontal Discovery. But we are Seeing that Although there are around 13k active and deployed Windows Servers are there but we have seeing that only few Hundred Windows Se...
MID server shows version mismatch
Hi all, We installed MID servers recently and it seems there is version mismatch between the MID server version and the instance version. Probably because we used MID server installer files from another ServiceNow instance. I opened these MID server ...
Resolved! How to Deactivate Discovery Pattern in Bulk
Hello Experts, Bulk update from List View -is not happening. Trying to INACTIVE all 1000 records. There is no ACL on List_edit for sa_pattern table? Issue- Its difficult to open each of the 1000 records and update. Thanks
GCP Discovery with GKE|| Whether I can use Azure VM to install gcloud and discover kubernetes
Hi Team, I would like to know if anyone of you have done GCP GKE discovery using gcloud(Google Cloud SDK) installed on Azure VM MID server.ServiceNow's documented/supported configuration is to use GCE-resident MID Server. The off-GCP approach is tech...
OLVM discovery (Oracle Linux Virtualization Manager) Does anyone have any documentation?
OLVM discovery (Oracle Linux Virtualization Manager) Does anyone have any documentation help set-up OLVM discovery, We are migrating our current Vmware solution to OLVM and there is very limited docs around this subject..I have this https://www.servi...
Resolved! OCI cloud discovery
I am setting up OCI cloud discovery. The service account is validated and I have created schedule. The schedule to check datacenter is working fine. But the after schedule to discover the VM is getting canceled. Error : The Discovery range is empty. ...
Resolved! ITOM Discovery asset retirement
Hey peeps, we have ITOM Discovery set up discovering assets in our public cloud accounts and are looking to stop discovering & retire (in S-Now) some servers to save on SUs, can someone point me to the docs on how to do this to ensure these assets st...
Resolved! Long running discovery schedules
First time poster. I've been working on discovery optimization, breaking down large schedules into smaller more digestible schedules. I've had much success with the schedules I built out, but, they're running longer than expected..in some cases the...
AWS IAM permission required to discovery Agent using pattern Amazon AWS - Bedrock Agents
What are all the IAM permissions required to discover the Bedrock agent in ServiceNow. i checked in now assist and it is referring to the KB :https://hi.service-now.com/kb?id=kb_article_view&sys_kb_id=0ab4b03e47a772101b1ed881736d439d but i am not ab...
How to resolve "No results returned from probe."?
How to resolve "No results returned from probe."?
No results returned from probe
Hello experts,In some discovery jobs, I get this No results returned from probe in the error log at the beginning of the discovery job and it takes long to start discovering the first CI. In most cases the job times out before finishing the complete ...
Discovery error-No results returned from probe
Hello all, Can someone please help me to understand this error?
