Hi, We recently migrated from SCCM to SG-Intune for discovering our client devices (Laptops and Mobile devices).So far everything looks to be ok but we are having some issues with devices being retired when they are still available in Intune. There d...
I want to integrate AWS CloudWatch alarms with ServiceNow Event management and want to use the OOB AWS push connector for that. However, I am not very sure of the authentication method supported by this integration. Does it support OAuth or only basi...
Dear Peers, I got the Error in "Credentials are Missing" in flow Action "Copy attachment to SFTP Server". I am using the Connection alias. It is working in DEV, but when i moved to UAT and updated correct host name, Port number after i checked from ...
Hello all,I am encountering an issue with the Agent Client Collector and the "Get running services" flow action. We are receiving the error "check command denied by the agent allow list. Context: Asset allow list empty, using agent config file allow ...
We know thatFor each classifier, there will be classification criteria. That criteria contains the condition that a target host has to satisfy in order to trigger a relevant classifier. but for many OOTB classifiers, the criteria is empty.Then how it...
Hi Team, I have carefully followed all the steps outlined in the training documentation. However, after completing the discovery process, the result shows two different servers instead of two Wildfly servers.I attempted to delete and rescan the host,...
The application iTunes@itom-df-windows doesn't appear in ''Configuration > Applications''. And it isn't also viewable in the dependency relationship. How to remediate to the situation ?
Hi everyone,I’m facing an issue where around 1551 empty records are found in the CMDB, specifically under the class MSFT SQL Instance.Here’s what I’ve already configured:Identification rule is set with the following:Criterion attributes: Instance nam...
Scenario: I was assigned the task to build Tag Based service maps and provided me the Application names.The tags are already in place set by Azure team.The Requirement is to build Service Maps using the keys AppName and Environment tags.My Doubt: How...
Hi Team, I have a use case where my customer is using the Azure SGC. When the Azure SGC is collecting data, under the SGC-Azure Generic Resources, there are many Resource Types that my customer wants to filter out because the data is not needed. ...
We use Tag-based Application Services only.This works fine for automatically adding the infrastructure CIs belonging to the application, but other common CIs are naturally not added, i.e. nobody is aware if e.g. some network component fails. I can so...
I am in the process of service mapping from an entry point. . I have F5 Load balancers for which Big5 LTM type pattern gets triggered followed by IIS Virtual Directory pattern which gets triggered but cannot see it invokes MSSQL cluster Database pat...
We are using Tag based mapping based on Azure tags but some of our application services also have a local physical server at multiple locations. Has anyone any suggestions as to how we can map these as one?
Hi, do you have any hint why in my customer instance there is empty "Discovery -> Home -> Active Schedule -> Discovered Devices Trend ? Eventhough we have successfuly discovered 3k+ devices?
Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...
