Hello Experts, Need your urgent help here what am i missing. We are integrating ServiceNow with Solarwinds using Service Graph connector .1. Firewall port TCP on 17774 is allowed2. Permissions on SWIS API given by Solarwinds team.3. MidServer is up...
Hello all,I am encountering an issue with the Agent Client Collector and the "Get running services" flow action. We are receiving the error "check command denied by the agent allow list. Context: Asset allow list empty, using agent config file allow ...
I am unable to get the Config Management Discovery to work in the Cloud Admin Portal for the Azure DevOps config provider. It fails every time. The API Key format may be the problem, but the instructions here are vague: https://www.servicenow.com...
As per our understanding, the number of data inputs per MID Server is limited to 10. However, we would like to clarify how this limitation translates in terms of actual server coverage.Specifically, if we are using data inputs such as Winlogbeat or F...
Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...
If multiple MID Servers attempt to run Discovery on the same device simultaneously, our credential - SSH Account is getting locked. Does Cluster cause the account to be locked?
Hello,Wondering if anyone has been able to integrate Venafi and ServiceNow. The front end and Registration authority will remain Venafi, but I only want to create a incident/change record for each certificate renewal. And also update CMDB with certif...
Is there a reason why ootb the ENTITY-MIB is disabled by default? Is there any negative impact when activating that MIB? Maybe @doug_schulze can shed some light on those questions
Hello,Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything Thanks,#servicenow
Can an API via put method with admin rights modify fields such as “root cause” “resolved at” after the incident state is closed?
The Configuration Management Database (CMDB) is often considered the backbone of ServiceNow. It provides a centralized repository of all IT components and their relationships.However, despite its importance, many organizations struggle to implement a...
OverviewIn ServiceNow ITOM, understanding the difference between Event, Alert, and Incident is essential for effective monitoring and issue resolution. These three components work together to detect issues, highlight impact, and ensure timely resolut...
IntroductionThe MID Server (Management, Instrumentation, and Discovery Server) is a crucial component in ServiceNow that enables communication between the ServiceNow instance and external systems within an organization’s network. It acts as a secure ...
What is OAuth 2.0?OAuth 2.0 is an authorization framework that allows one application to securely access another application’s resources without sharing user credentials.Instead of exposing usernames and passwords, OAuth 2.0 uses tokens to grant limi...
Hello Community, Would like to ask if there is any benefit installing ACC Agent on our Servers (Win and Linux). We already have ServiceNow agentless Discovery for all Servers. We will be implementing Software Asset Management (SAM Pro) module. ACC ...
