Hello!We have gone live using Certificate Management in our instances but I am needing to disable the job that is creating incidents for expired certificates for the time being. I've searched scheduled jobs, events, BRs, etc but I'm drawing a blank o...
When I discover an IP (Network device), it says “Active, Couldn’t Classify,” Fine! I will open the Input payload, check the sysObjectID, copy the OID and create a new OID entry in OID table. Question - how will we know if a MIB file is already the...
Hi There, We received StoreOnce, HSM and infoblox ddi devices for SNMP based discovery. We are able to do SNMP walk from MID server. Requesting your kind assistance to classify the devices to right class and the OOTB pattern which can be used to exp...
When I execute discovery for a network device, in the input payload I see something like this:SNMP - Classify:253 OIDsSNMP - Classify:320 OIDsSNMP - Classify:1121 OIDs What does those numbers actually indicate?Is there anywhere that we can see all t...
Hi, While running the Discovery on Windows Server facing the below error. Help me to fix the issue.
Discovery Source Overview report in cmdb workspace showing multiple entries with different discovery source for a single CI in which one is correct, and others are old entries which should not be shown.Can anyone suggest what can be the root cause or...
Why Firewalls related tables like'Palo Alto Firewall Devices' [cmdb_ci_firewall_device_palo_alto]Cisco Firewall Devices [cmdb_ci_firewall_device_cisco] We want to create few firewalls in those tables, but NEW button is disabled OOTB.We want to delet...
Hi there, we are facing the challenge, that we need to apply different Discovery Consolse settings to different networks.We are working as managed service provider for a set of customers; the reasons behind this requirement are to extensive to be pre...
Hi All, I was doing now learning Implementation simulator task and I was struck at one of a module called 'Create New Connection Section to JBoss WildFly Module'I had done all the required steps, still facing an error as there in the attached screen ...
Hi,I am having an issue where some of my ci are retired but having sub status as Functional when i am looking on some devices history showing last updated by cmdb discovery in year 2025 but calendar and list view of device is showing update histor...
Need suggestions on how to start openshift components discovery. We are very new to openshift discovery and how can we move the Vm's with openshift components to a seperate class.
HiI have Oracle Database, which is running on the Server, Post Discovery Verified in the logs that the Detailed info about Database was available in Creating CI step with running processor as well. But it was not inserted into CMDB.Identification rul...
Hello Everyone, Agent was successfully installed on Windows machine and status UP in Servicenow. When i click on Collect host data getting failed Error in Recent Input Queues: error getting assets for check: error fetching asset: Response Code 503",...
I want to perform AWS Discovery in ServiceNow across three AWS Organizations (Gneis, AWS NA, Alpaque) with multiple environments, without creating new users or keys on compute systems. GneisCompute: EC2 instances and Elastic Beanstalk (EC2 with aut...
Question 1 - Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the samefor both ServiceNow and SCCM data sources and the following priorities are configured:ServiceNow Priority: 100SCCM Priority: 200Which of the fol...
