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Migrating mid server from on-prem to cloud

Hi friends, I am stuck across one interview question which I attended yesterday. There is a mid-server in on-prem environment which is discovering CI's since last 6 months. Now, I want to migrate the mid-server to cloud environment.  What are the pos...

Asmita7 by Tera Expert
  • 210 Views
  • 2 replies
  • 2 helpfuls

ServiceNow ITSM SOAR Actions

Hi Everyone, Long time lurker, 2nd time poster. I have a requirement to integrate the below https://marketplace.crowdstrike.com/listings/ServiceNow-ITSM-SOAR-Actions I'm newer to integrations, I've done Azure SGC, but I'm having a hard time finding o...

cjpolanco by Tera Contributor
  • 727 Views
  • 2 replies
  • 0 helpfuls

Classification Error

Hello Everyone,I am getting the attached error when trying to discover the Windows device, I created credential for a machine & for One machine the credential is getting validated  but for the remaining machines getting this error.Based on my underst...

csatish_0-1770636576025.png
csatish by Tera Contributor
  • 267 Views
  • 3 replies
  • 1 helpfuls

Alert CI Not Populating for Events Where CI Is in Message Key

Hi All,The node name is present in the Message Key for all events. However, for some events, the CI name is also populated in the event Node field, which results in the Alert Configuration Item being populated correctly. For other events, the CI name...

umar5 by Tera Contributor
  • 652 Views
  • 3 replies
  • 0 helpfuls

Event Management - Alerts from Darksense

We are wondering if we can use event management for this instead of incidents.   The current process is listed below and at the bottom you can see which system the log is being sent from. Logs are sent from assets (servers, firewalls and SaaS applica...

Resolved! Discovery of Cisco Stacked Switches - New York

When we Discover a Cisco Stacked Switch, it does not create 1 CI for each switch in stack, but 1 CI, with information about the other switches in stack.   Our network team would like to have 1 CI for each with a hardware relationship showing how they...

David77 by Giga Guru
  • 6391 Views
  • 16 replies
  • 10 helpfuls

Server Discovery fails with "credential not found"

We are on Xanadu. For discoveries that were previously working, we now see many of these errors in our job logs and discovery dates getting stale. However, when running a Discover now, it works. Also, if I take all the IPs of the failed discoveries, ...

David77 by Giga Guru
  • 824 Views
  • 2 replies
  • 1 helpfuls

Alert Triggered Not Bonding with Alert Reset Event

As part of POC we are testing the Event Management integration with Solarwinds.When the Solarwinds send the "Alert Triggered" (in this case Volume high) event type to the SNOW the Alert is getting generated and able to pick the Event Rule which we cr...

How to test MSSQL credential for Discovery

Hello Everyone,ITOM Discovery:We have WMI credentials for windows and they are validated okay with credentials.Our SQL team have given access to SQLDB , but there is no way to test if credential is working for DB.How to test if the credential is work...

Nisha30 by Kilo Sage
  • 224 Views
  • 2 replies
  • 0 helpfuls

Aruba WAP Discovery

Hi Experts, Does anyone have the pattern to discover aruba wap devices or any guidance will also help on how to write a pattern. Thanks.

AnkushD by Tera Contributor
  • 541 Views
  • 1 replies
  • 0 helpfuls