Hi All,Does anyone knows if ServiceNow can display Events from Dynatrace ?I guess there are 2 options:Forward all events from Dynatrace to ServiceNow ( not a great idea)Federate(ZeraTouch) events - ServiceNow just displays events from Dynatrace inste...
Can I use the data in the Application Fingerprints Suggestions for Software Asset management . Also is there relevant articles to refer on how to implement the same
Hello All, Could you please share the reference document or link on CMDB CI life cycle and how it works. Regards,Chandrakumara BS#cmdb #cilifecycle
Hello everyone, While implementing event management, in which scenarios below configurations should be done: Question1:Incident creations: In which conditions incidents should get created from Alert? Can team directly work on Alerts and monitor on Al...
Hello Community,I have a question regarding Alert Correlation Rules. I need to set the Alert Group field to “Network” when two alerts arrive from the same CI. How can I achieve this? This is for the Group field, not the Assignment Group field. Is the...
Hello, For Unix machines, I see that root permissions are a requirement for privileged commands during the Discovery process. However, our company has some red tape around root privilege for SSH authentication company-wide. I am curious and have ...
Hi Team, I have carefully followed all the steps outlined in the training documentation. However, after completing the discovery process, the result shows two different servers instead of two Wildfly servers.I attempted to delete and rescan the host,...
Can anyone guide where, how or the logic of populating value (true/false) of Made change cutoff in Change record? Still new to Service Now.
Hi everyone, I'm facing an issue while trying to discover the Cluster Kubernetes on GCP and AWS clouds.For instance for GCP I'm getting this discovery log: Kubernetes Namespace API call failed or there are no Namespaces in the query. Please verify th...
Can anyone provide a ServiceNow ITSM module architectural diagram plz?
We need to make an http request with a POST method to AWS SNS service, I was able to make a call from postman and the API responded properly and send an SMS message, but when I tried to make it from Servicenow I was not able to make the call since it...
Hi Team, The requirement is to show only Configuration Item on task table whose class is marked as Principal CI. I used advanced reference qualifier and its script as below. (function() {var classList = [];var gr = new GlideRecord('cmdb_class_info');...
Hello Discovery Admins - On the Discovery Admin Workspace, I am trying to resolve the T021 tuning check error under the 'Discovery tuning advice' at the bottom.High - T021-MID cluster configuration should be identicalOne of my Clusters, with four of ...
Hello Folks, I have followed all the instructions for the task but running the discovery , throwing error as per the attached snap and couldn't create itunes application ci as well as it is not visible on the running processes, is this issue related ...
What is CSDM (Common Service Data Model)?The Common Service Data Model (CSDM) is ServiceNow’s official blueprint for organizing data inside the CMDB (Configuration Management Database).It tells you:Which tables to useHow they connect (relationships)H...
