Hi all,We need assistance with mapping applications that are routed through F5 XC / F5 Distributed Cloud in ServiceNow Service Mapping.Current situation:The application is accessed through an external URL.Traffic is routed through F5 XC HTTP Load Bal...
Hello Folks, Recently, I was receiving a large number of alerts for certain events that were not relevant to my monitoring requirements. This was creating unnecessary alert noise, so I decided to stop alert generation for those specific events.To ach...
Hi Community,I created a Data Manager policy to retire Unmatched CIs and Unclassed Hardware. When I reviewed the policy preview, it showed approximately 50k records, which matches the number returned when I run the same query directly against our CMD...
Hello Community, We are using ServiceNow Discovery with multiple MID Server zones and are facing challenges regarding CI lifecycle management and CMDB Health. Our environment is highly dynamic (SDDC/virtualized infrastructure), where servers and VM i...
**Context**- ServiceNow version: Zurich- Plugin: Certificate Inventory and Management (com.snc.certificate_inventory_mgmt)- Role: ServiceNow Developer- Use case: End-to-end automated certificate renewal lifecycle**My current flow**1. ServiceNow detec...
If you've integrated with an external API that doesn't respond instantly (a vendor system that has to look something up, process a batch, or generate a report on their end before handing back a result), you've probably run into the limits of a simple...
This is one of the most frustrating classes of bug in Discovery and integration work, precisely because nothing throws an error. Your test instance shows the field populated correctly. Production runs the exact same integration, the exact same transf...
If you've ever built a custom integration that needs the MID Server to authenticate against something ServiceNow doesn't have a built-in credential type for (a vendor API, a legacy device, a proprietary protocol), you've probably hit the same wall: t...
If you've rolled out Event Management and expected your alert volume to drop, only to watch the same number of alerts keep landing in the queue, you're not alone. Correlation is one of those features that looks simple in the documentation and turns o...
Hi, Does any one have detailed Steps of integrating Microsoft CA with Servicenow. Certificate team is using Microsoft Active Directory Certificate Services (Microsoft AD CS) for provisioning Internal PKI Certificates. This is first time I am doing t...
If you've spent any real time with CMDB and Discovery, you already know the feeling. You open up ecc_queue or a Discovery status record, see something like MISSING_MATCHING_ATTRIBUTES or ABANDONED staring back at you, and... that's it. No explanation...
requirement for the Maintenance Rules in Event Management. As per the requirement, the end users should be able to submit the request with configuration items for maintenance along with the planned start date and planned end date.To fulfill this, cl...
For AWS based Windows servers how is correlation ID set?The AWS based Windows servers have Object ID set but Correlation ID looks to be the same on the ones that have both but on a many it is not set.So what actually sets Correlation ID?
As per the best practices if we have an Azure Cloud resources that support multiple Application Services (Shared across multiple applications) how can we tag them in Azure as Azure support only one tag for a resource. How we can achieve a unified Ser...