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Forum Posts

Predictive intelligence error

Hi, I am testing the PI model from the backend (classification def), it returning the prediction. But when I test it from flow (I am using classification prediction action), it gives error - 404: Prediction Failed with error: java.lang.NullPointerExc...

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archie5 by Tera Guru
  • 589 Views
  • 4 replies
  • 0 helpfuls

Tag based Service Mapping for On Premise

Hello EXperts, Can any one please help in any step by step documentation for 'Tag Based Service Mapping' for On-Premise. We have for cloud understood how to implement that as there are many articles and videos . But specifically for On premise is it ...

Nisha30 by Kilo Sage
  • 246 Views
  • 2 replies
  • 1 helpfuls

Motadata event management integration with servicenow

Hi , I need to integrate Motadata with ServiceNow for Event Management. Could anyone guide me on how to set up this integration so that events from Motadata are converted into alerts and automatically create incidents in ServiceNow? Thank you for sup...

rtrtungal39 by Tera Contributor
  • 425 Views
  • 3 replies
  • 2 helpfuls

Dot walking in a Client Script

I'm trying to populate a reference variable on a catalog item using an onLoad catalog client script but the data I want is in parent field of the field I am referencing and the standard dot walking isn't bringing back a result.  On the User table is...

Resolved! Definiton which reflects the relationship types purpose.

Hello everybody - I've been given the task to define what relations between CI's means.Thefore I was wondering if anybody have formulated definitions, which reflects the relationship types purpose.For example:Depends On::Used ByRelationship typeDescr...

Network Juniper Firewall Discovery

Hello Experts, Need advice please we are using ITOM discovery for Network devices (Firewalls) based on SNMPv3  Issue: the device is discovered but it does not put the record in 'FIrewall' table instead we cna see SErviceNow has classified as IP ROUTE...

Nisha30 by Kilo Sage
  • 342 Views
  • 2 replies
  • 0 helpfuls

Resolved! Use cases to practice

HelloI m looking for use cases to practice : Busines rules - ui policies - ui actions - script include ... => I m not looking for scripting exercices ! I want a mini project or separates use cases for each topic to practice the functional side first ...

Asset not getting created for few CIs via Meraki Integration

Hi All,We are facing an issue with inconsistent asset creation for WAP CIs (cmdb_ci_wap_network) coming from Meraki integration via Service Graph Connector.Scenario• Total CIs: ~3890• Asset created: ~3601• Asset missing: ~289All CIs have:• model_id p...