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Certificate Management Incident Creation Question

Brandon25
Tera Contributor

‎04-12-2024 03:58 AM

Hello,

 

We have certificate management running and its creating renewal tasks.  We would like to turn on the ability to create incidents when the certificate expires.  I know where to turn on this property but was wondering will this create an incident for every certificate that is expired before today?  If so, how do we prevent this?  We also have the renewal tracks for these certs set to Do not create renewal tasks.

 

Thank you 

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MattSN
Mega Sage

‎04-12-2024 05:06 AM

This is driven by a subflow called "Certificate Notification" and it keys of the value of "renewal_tracking" on each cert record. Make sure this is not set to tracked and it should not create any renewal tasks/Incidents. Your best option is to enable in a sub-production instance and review. 

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