Certificate Management - unable to discover Sectigo CA

[Marcio Olivieri]

Hi everyone. We are having issues trying to connect to our Sectigo CA, for external certificate discovery. While ServiceNow credentials form requires "authentication key", "password" and "customerUri", (details here), Sectigo says (details here) any API call must be executed using "logon", "password" and "customerUri".

Our discovery then fails, as credentials are not right. I was wondering if the Discovery Pattern for Sectigo needs updates, so the connection could finally work - using "logon" form Sectigo.

Using Postman and Curl, we can connect with success using Sectigo "logon", "password" and "customerUri".

Any ideas? Thank you!

[Dave Hoglund]

Not sure if this is your issue, but according to the Documentation: link
The MID Server needs to access the following endpoints depending on your use case:

• Entrust: Discover Certificate URL: https://api.entrust.net/enterprise/
• Entrust Download root Certificate URL: https://web.entrust.com/root-certificates -
• DigiCert: https://www.digicert.com/services/
• Sectigo: https://cert-manager.com/api/ssl/
• GoDaddy: https://api.godaddy.com/

[Adam Peterson]

I got it to work using putting in the Sectigo Username in the authentication key field. Hope that helps.