Hey everyone! I had a question on what is the minimal permissions that Discovery needs to gather data on window devices. We are using CyberArk as an external storage and the security team refuse to provide the permissions that ServiceNOW recomme...
Hello SN Comm,I have a UI Action which needs to be displayed only when there is a value in 2 fields ie Point 1 & Point 2 (without saving the form). If these fields are empty then the UI action should not be displayed.I have set the UI Policy like i...
Hi,I have a client requirement to integrate SCCM with Service and i think i understand the steps of integration but i wanted to understand a few things from the conceptual perspective.We are discovering assets in their environment such has (Hardware:...
HiThe builtin SCCM plugin distinguishes between a Windows PC/Server SKU's when creating CIs of classtype s cmdb_ci_computer (PC) and cmdb_ci_win_server (Server). I wonder if the classtype cmdb_ci_pc_hardware (Personal Computer) has become the intende...
Hi Everyone,I would like to remove a MID server entry from my Snow instance. I have already stopped/uninstall the service on MID server but it is still showing under Snow Discovery with DOWN status.Please suggest how should I process with this.Thanks...
Is there a way to insert a hotlink in an incident? We want the ability to insert a URL link either in the short description or additional comments section and have the link open in a new tab. Any feedback much appreciated!
I'm using a wf Timer activity to pause until the 'Disable Date" on a Request Item is reached. The next step in the wf runs a "Disable AD User Account" Orchestration activity. Issue: I need the wf Timer to reset if the Disable Date data/time is chan...
I usually only use this code to create links within comments or e-mail notifications: var html = '<a href="/nav_to.do?uri=' + current.getTableName() + '.do?sys_id=' + current.sys_id + '" target="blank">' + current.number + '</a>'; Are there any s...
I was wondering what kind of secure communication is happening between MID server and target servers while they are communicating during discovery. Can this be pulled down via wireshark? Or is it encrypted with some algorithm of some sort.- AL
i have a list of IPs to discover. It is not a IP Range set, they have provided a list of about 500 targets to discover initally in an excel column (just IPs not mask information):IP Addressxx.xx.x.xx xx.xx.x.xx xx.xx.x.xx xx.xx.x.xx xx.xx.x.xx Based ...
Hi All, As part of discovery and Service Mapping effort we are trying to integrate CyberArk with ServiceNow for external credential storage. Gone through the documentation available at https://docs.servicenow.com/bundle/istanbul-it-operations-managem...
Hello guys,I'm experiencing some anomalies on the servicenow instance.My unique MIDServer often goes down. Which could be various causes?The computer that hosting the midserver is always on...Thanks.Regards,
I am trying to create a UI action that will prompt the user to verify they are taking the action they want and it was not a miss-click and then from there it will produce a new record. I was looking at Create a Confirmation UI Action and this will wo...
I setup the Linux account for my Linux environment (i.e. servicenow).Then give root privilege to run the sudo command:servicenow ALL=(root) /sbin/dmidecodeservicenow ALL=(root) /sbin/lsofBut, I still have some questions. I did one test, from my Linux...
We are having issues with getting credentials for Macs and Unix systems. The sys admins and managers of those groups are concerned about what commands - specifically anything sh and bash - that we will be running on the systems. So far we are onl...
