I am trying to configure the Change Request process to send the calendar invite (change.calendar.integration template) only once the Change Request has been approved (changed to appropriate state), as opposed to the invite being sent as soon as the change is submitted (Request Approval). I attempted to add a condition on the template/notification to send when the state 'is' or 'changes to' 'Scheduled' (a custom state we created), but it does not end up sending out the notification at all. If I remove the condition, it starts working again. I wonder if I am missing something simple here. Here is a screenshot of the conditions on the notification (Notify Change Calendar):
All of the conditions above the one I added were default out of the box as far as I can recall. I also tried using 'is' as the qualifier as well as what is shown above ('changes to').
Any assistance here would be greatly appreciated. I am sure I am missing something simple.
