CI description updated by Discovery

[Daniel Billing]

Where is the CI description set when scanning a Win server or SNMP device?
OOB the CI description is overwritten.

[James Hammond]

Hello Daniel,

Are you currently using Patterns or Probes for Discovery?  Normally the CI Description field is updated from the On classification script found in the Classification when using probes.

[Daniel Billing]

its the SNMP  and windows probe... did only find short_description mapping in the sensor

[Ian Mildon]

In my experience it is pulling the Description from the device, so anything different in the CI record form will be reset on each scan.

You can set rules to restrict the fields that Discovery can update via Reconciliation Rules

[doug_schulze · Accepted solution]

For windows its in the OS Information Sensor. For Network devices its done in the SNMP Classify sensor.  A trick I use is to search the sensor table.script for the attribute.  So, in this case, the sensor.script contains short_description.  Also, check the discovery script includes.  This way I can quickly find whos doing what to the attributes.  In patterns not so friendly, have to look through each individually.