Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

CI Status(install_status) is to Absent. How to stop this?

errabelly
Giga Contributor

‎03-25-2021 09:51 AM

CI status(install_status) are set to Absent. What script/action is setting this? How to stop this? 

Labels:
  • 2,097 Views
1 REPLY 1

Appli
Giga Sage

‎03-25-2021 10:39 AM

Hi, please check the doc page; if discovery cannot find related CI (like second hard disk of the server) through the pattern discovery anymore and Deletion Strategy for this CI type is "Mark as Absent" then it marks this CI as absent in status field.

Hope it helps

Hope it helps
0 Helpfuls