Hi whenever the alert is created the impacted services is showing none with null result even though service mapping is enabled but we want this impacted services to work on alerts(Related list) from (cmdb_ci_service_discovered) table. without this im...
Hi All, Need some guiding here. I have an alert which has its configuration item populated with a CI item. Open in dependency view, i can see that CI and its parent(calculated applicate service CI). But when looking at Impacted Services, nothing is p...
Hello, Does discovery still update the retired CIs? Thanks!
HiHow to bind the CI's of Vmware virtual machine instance and DNS name classes to the Alert table. If CI binding(CI identification/ CI field Matching) is possible means, kindly guide us to make it possible. Thanks,
We are testing Azure cloud discovery in our environment. We already have Cloud Management configured for AWS and it is working fine. However, for Azure we are running into an issue. Whenever we click on discovery datacenter we are getting an error - ...
Hi All, we are working on service mapping for one of the Business service we are getting this issue.It is showing as Generic application. We are getting this issue"Failed to establish SSH connection to x.x.x..x. Failed to establish SSH connection to ...
There are few Wireless access Protocol CI's where Model and Manufacturer were updated on 12-Dec-2022 but on most recent discovery attributes date is 24-12-2022. Anyone faced such issue?.
We set up an the Intune service graph connector in our DEV instance. We entered the credentials. When we select test 20 records we get the following message: Name: Import ProcessorState: CancelledCompletion Code: SuccessMessage: org.mozilla.javascrip...
Hi ,What is the difference between HLA and ACC-L?Is it necessary to setup the entire HLA (or just the HLA plugin) before setting up the ACC-L?
Hello All, I came across an issue where the Windows discovery credentials that are configured on DEV are getting validated post-credential test. But the same credentials when imported to TST instance, are not getting validated. We are using the same ...
Hi Folks, how do I remove a device from the discovery black list? I have a device that is showing "Target is blacklisted. No valid credential found for type [Windows]". Thanks in advance!
Hi,A discovery pattern (NetApp Storage Cluster-Mode) returned it's results in three ECC queue input records. I want to re-run the results. When the results are in a single ECC queue input record, I just the Run Again UI action. What do I need to do t...
Hello, Does SCCM Integration populate the IP Address field on a Computer record? If yes, please point me to the script/ transform map that does so. My instance is on the NewYork version and we are using the OOB SCCM 2012 v2 Integration. No modificati...
Hi, I have an Inbound email action that automatically populates variables on a catalog item and submits a sc_req_item.on the catalog item there is an 'On Change' catalog client script which runs when a particular field 'Leaver Name' is populated, thi...
The CI is also getting updated but finding this warning in discovery logs Command [snc-decode-command JiB7IGV4ZWN1dGVXTUlSdW5uZXIgLXVzZVRhcmdldFBvd2VyU2hlbGwgJHRydWUgLXdtaUZldGNoRGF0YSAnV2luMzJfUHJvY2Vzcy5DYXB0aW9uLFdpbjMyX1Byb2Nlc3MuQ29tbWFuZExpbm...
