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01-17-2018 11:42 AM
We are attempting to discovery Cisco UCS devices. I have credentials that should be admin on the UCS Manager. So far, our SN instance has been able to identify that the IP is a Cisco UCS via SNMP. Discovery then launches the UCS - HD pattern, but is unable to log in. The error message received is "2018-01-16 15:39:29: setAttribute(login, <aaaLogout cookie="" response="yes" errorCode="555" invocationResult="unidentified-fail" errorDescr="Session not found"> </aaaLogout>)".
My question is what credentials are necessary to allow the pattern to discover the UCS equipment? The online docs do not provide any guideance on this (that I could find ).
Thanks in advance for anyone's help on this!
-Trevor
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02-02-2018 10:16 AM
Jon-
I just figured this out today and answered my own question. The CiscoUCS discovery requires SSH credentials, but the need to be put in a specific way for UCS to recognize them.
For instance, if you have an account on UCS called 'admin' with local logon rights to UCS, the account needs to be set up in ServiceNow as ucs-local\admin. Here is a link to where I found the requirements for SSH login: https://supportforums.cisco.com/t5/unified-computing-system/ucs-ldap-and-native-authentication/td-p/....
-Trevor
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01-10-2024 03:39 AM
Hi,
I came across same error so my question is
The CiscoUCS discovery requires SSH credentials even after the SNMP credentials configured and validated true?, but the need to be put in a specific way for UCS to recognize them.
For instance, if you have an account on UCS called 'admin' with local logon rights to UCS, by this you mean admin account on ucs devices. Then account needs to be set up in ServiceNow as ucs-local\admin ( SSH Credential ) account in servicenow .
Am I getting it correct?
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01-10-2024 07:47 AM - edited 01-10-2024 07:47 AM
When I set this up five years ago, the account format in your reply was correct. I have not worked with the UCS discovery since then -- I am unsure if anything has changed.
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11-12-2018 09:33 PM
Hi Treor,
Thanks for this article. I am trying to discover the UCS but even after setting up the SSH credentials its throwing the SSH authentication error. The UCS account I am using is an admin account.
Can you please help me out if something else also needs to be configured for this discovery.
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11-13-2018 11:08 AM
Deepak-
You will also need to set the SSH creds up as applicative credentials against the cmdb_ci_ucs_equipment. I missed putting that in my solution above.
-Trevor
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11-22-2018 06:49 AM
Hi All,
Am trying to discover the Cisco UCS devices . i have created SSH credentials and Applicative credentials. but even though it is giving an error like " No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false' ".
After that error i have created probe parameter to UNIX-CLASSIFY.
after adding that it is giving below error.
"^
% Invalid Command at '^' marker - Exit status: 236 ".
Can any one help me on this.
Thanks
kumar