Classification probe not triggering after shazzam
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‎09-08-2023 01:29 PM
I am trying to run discovery on an IP address using a mid server.
The discovery process starts but gets stuck after shazzam input.
*I tried restarting the mid, No luck!
*Tried to check the user roles, discovery valid or not, All looks good but no luck!
*Somehow the input confirms the required ports are open but still classifiers are not triggering at all for any device type.
*Tried to check via behaviors but no luck!
Please help!!
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‎11-10-2023 08:19 PM
Hello @Ashutosh Mishra,
Please refer to the below link:
https://hishowcase.service-now.com/kb?id=kb_article_view&sysparm_article=KB0535236
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik