Classification probe not triggering after shazzam

Ashutosh Mishra
Tera Contributor

I am trying to run discovery on an IP address using a mid server.

The discovery process starts but gets stuck after shazzam input.

MicrosoftTeams-image (7).png

*I tried restarting the mid, No luck!

*Tried to check the user roles, discovery valid or not, All looks good but no luck!

*Somehow the input confirms the required ports are open but still classifiers are not triggering at all for any device type.

*Tried to check via behaviors but no luck!

 

Please help!!

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @Ashutosh Mishra,
Please refer to the below link:
https://hishowcase.service-now.com/kb?id=kb_article_view&sysparm_article=KB0535236

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik