Cloud discovery AWS - Cloud Service Account AWS Org Assume Role Params

[Antoine Jn]

Hi ITOM community,

I’m working on configuring the subaccount role in the Cloud Service Account AWS Org Assume Role Params [cloud_service_account_aws_org_assume_role_params] table. I need to update the Access Role name associated with the Cloud Service Account for a large number of records and I'm not sure that I have to do it manually.

On the AWS side, the roles are already configured, and I’ve noticed that in the past, Discovery updated/created the service account with the correct role. 

My question is: how can I trigger this automation so that the roles get updated automatically with the right service accounts?

Thanks in advance for your help!
Antoine

[Antoine Jn · Accepted solution]

FI - Found the answer to this issue:

Discovery will not automatically repopulate the Access Role Name values after an AWS role rename. Updating the entries in ServiceNow is required (either consolidating into one wildcard role if applicable, or updating individually).

For large-scale updates, Sn recommend preparing a data import set or background script to bulk update the Access Role Name values instead of manual record edits.