Cloud Services Catalog (CSC) no longer allowed in PDI instance?

GtrPlyr99
Giga Contributor

3 weeks ago

I see this red-highlighted message when I attempt to install.   "ServiceNow ITOM/OT SU Licensing -- Installation blocked".   This is after I wiped and deleted a prior instance where it installed just fine.   Check out the attachment.

 

I'm using version Zurich for my PDI.

Preview file
58 KB
0 Helpfuls
  • 271 Views
2 REPLIES 2

Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @GtrPlyr99 

 

Unfortunately  ServiceNow ITOM/OT SU Licensing  is stored app . and you can not get into your PDI.

 

So you have try it in your Client sub-prod instance like Sandbox (if any) for exploring.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls

GtrPlyr99
Giga Contributor
In response to Tanushree Maiti

3 weeks ago

Thanks for the info, but I was able to install CSC into a PDI before.  So did another coder friend of mine.   It seems like there is something else going on.

0 Helpfuls