CMDB: Can I change identification rules?

[Rick54]

Hi,

We are currently planning on using de-duplication module but we have an issue with correlation id being at the top of the identification rules on hardware table. Is it okay to remove/deactivate correlation id as top rule on hardware? I have never seen correlation id used as a unique identifier for any class. Please suggest.

Thanks,

Rick

[Swapnil Soni1]

Hi,

you can refer this link'

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management...

Please mark correct or helpful if this helps.

Thanks

Swapnil