ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Can we apply Business Rules on Event table (em_event)

Hello all, I am trying to create a Business Rule to change the domain of an event. But the Business Rule is not getting applied on the Event table. Can anyone please let me know if we can apply the Business Rule on Event table or are there any restri...

Pranita2 by Kilo Guru
  • 1020 Views
  • 7 replies
  • 3 helpfuls

Resolved! Binding Event Rules to dynamic CI names

I'm trying to create an Event Rule where I should bind to the related Database CI.The problem is that these CIs have a dynamic name, built up by:<database>@<instance>@<host>, example myProdDatabase@myInstance01@myHost01 .I have all the data in the ev...

HenrikJutterst_0-1698678928970.png

Teaching the AI for ITOM Health

Hi, How can I teach the AI in the ITOM Health module not to group certain alerts together?Currently, its grouping alerts together which have no relationship and should not be grouped. Thank you

George18 by Tera Expert
  • 531 Views
  • 2 replies
  • 0 helpfuls

Resolved! Binding Event Rules

I'm trying to create an Event Rule where I should bind to the related Database CI. The problem is that these CIs have a dynamic name, built up by:<database>@<instance>@<host>, example myProdDatabase@myInstance01@myHost01 . I have all the data in the ...

HenrikJutterst_0-1697812596548.png

Discovering Devices from Azure AD

Hello fellow Dev, Could someone help me. I'm having a problem on discovering devices in our organization. At first we are able to discover the devices in our organization before we migrated to Azure AD. but now we couldn't discover the computers exce...

Discovering of Server tape Unit

wanted to know if server tape unit is discoverable from servicenow discovery ? What are the pre-req required or to be configured ?IBM make 

Resolved! Deletion strategy for CMDB CI

We have a requirement to delete CMDB CI records (windows) if they are not discovered after 90 days. This is not applicable for all but differes for few - Unix and ESX CI which comes with 60 days deletion period. Where to set Deletion CI configuration...

ITOM Event management Azure bi-directional integration is not working

Hello Team, I have configure the connector instance for azure bi-directional and also provideed the credentials as azure service principle. While doing test connector it is successful as below but in bi-directional section it is throwing an error as ...

HaleS_0-1701873403663.png
HaleS by Tera Contributor
  • 265 Views
  • 1 replies
  • 0 helpfuls