CMDB Data Management Task

Arpit_S
Tera Contributor

Hi, 

 

On scheduled basis we are getting this CMDB Task, and it is getting assigned to System Admin

 

Arpit_S_0-1707390844683.png

 

I want to know, how can I change it to me?

 

Note:

1. I did try to change it in 'Dependent CI Deletion Policy'. but it is still going to System Admin

2. We I try to test it in DEV environment(creating a CI, Deleting it and running the scheduled job 'CMDB DependentCI Policy Processor'), it is not creating any new CMDB Task. but it is in Prod environment.

2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Arpit_S ,

 

Please check for subflow or flow which creates this task the assignment must be set there...

 

I hope this helps...


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MattSN
Mega Sage
Mega Sage

When you activate the CSDM Activation plugin it creates a policy in the cmdb_data_management_policy table called "Dependent CI Deletion". You can set the group on this record.