Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

CMDB success advisor says unavilable for PDI instance

Yash Patel
Tera Contributor

Screenshot 2026-07-30 113129.pngScreenshot 2026-07-30 113215.png

 

Please let me know what should I configure to install this plugin in my PDI and My PDI is Australia version.

3 REPLIES 3

abbasshaik4
Tera Sage

Hello @Yash Patel,

 

Please refer to the link below:
CMDB success advisor • Australia ServiceNow AI Platform Capabilities • Docs | ServiceNow

 

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik

Hello @abbasshaik4 
Thank you for replying with the link. But I try the follow the docs and still Cannot install this plugin on My PDI

SGienow
Tera Expert

There is not a way to do that, at this time.  I asked the product team, who pointed me at the Developer/PDI team, which of course we have no way to communicate with.

Discovery Admin Workspace is the same way -- you cannot install or upgrade it now due to the Teams dependency, because the Teams side is not available on a PDI.