Combining Tag base and manul service mapping

[John56]

Is it possible to combine a tag base application service map with manual mapping?

For example, we have tag base service map created, but we also want to show that this application service also has an upstream relationship to a different application service (this could be traffic, tag, manual).  And this could also be for a downstream application service.

Thanks

[CMDB Whisperer]

You can create dependencies between Application Services in either direction.  This would be a standard Depends On relationship from one Application Service to another.  While they are still considered separate service maps, the dependency would still be there. 

As for the ability to include one service map as part of another service map, as a manual entry point, this could be done but only in one direction, i.e. including your tagged service map as a manual entry point in another service map.  By its nature the tagged service map is calculated automatically based on tags, so it does not allow manually adding CIs, at least not through the standard service mapping interface.

[rotem1]

as i see it - the right way to model it is to have the "downsteam" service as a ci within the "containing" service.

if it is a tag base service - just add the key value pair at cmdb_key_value to the "downstream" service
otherwise (manual or discovered) - manually add a ci to your service.

There are also abilities to right click and view the contained and the service which current service is depends on  :

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/service-mapping/task/view-contained-services.html

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/service-mapping/task/view-linked-services.html